What is better Gladly or ShowMyPC Remote Support and Meetings? Today’s corporations need the top Customer Support Software product to remain competitive. On this page we help you with choosing the right software, by allowing you to assess Gladly and ShowMyPC Remote Support and Meetings down to the very details of their individual features.
It is also possible to make use of our overall scoring values, which rate the software all round quality and performance. Gladly got a 7.4 score, while ShowMyPC Remote Support and Meetings has a score of 8.3. Likewise, you may compare their general user satisfaction rating: N/A% (Gladly) against 94% (ShowMyPC Remote Support and Meetings). Keep in mind to choose the software that best answers your most urgent needs, not the software with a lot of features.
We did our best to review all popular Customer Service Software products available on the market, but among them these three deserved our special attention: Freshdesk, Freshdesk Omni, Salesforce Service Cloud.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
Popular ShowMyPC Remote Support and Meetings Alternatives
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If you test different Customer Support Software apps you shouldn’t just look at their list of features and offered pricing packages. Keep in mind the software should be matching your requirements and team so the more flexible their offer the better. Learn what platforms are supported by Gladly and ShowMyPC Remote Support and Meetings and make sure you will obtain mobile support for whatever devices you work on in your company. You should also learn which languages and countries are supported, as this could be a critical factor for many firms.
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