What is better Gladly or Intervals? To ensure that you get the most effective and productive Customer Support Software for your business, you should compare products available on the market. For example, here it is possible to match Gladly’s overall score of 7.4 against Intervals’s score of 8.3. You can even compare their general user satisfaction: Gladly (N/A%) vs. Intervals (98%).
What’s more, you can assess their strengths and weaknesses feature by feature, including their offered terms and costs. By comparing products you are sure that you pick the best software for your situation. It’s clear you should know your unique needs to realize which software meets those needs.
In the event you would like to quickly identify the top Customer Service Software according to our experts we advise you check out these solutions: Freshdesk, Freshdesk Omni, Salesforce Service Cloud.
Gladly supports integration with Avaya, Cisco, and other business communications systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
JetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Customer service software for retail, hospital, travel, and financial services companies, providing them with the capability to resolve customer issues in a faster and more efficient way.
Intervals is offered in seven different plans, each catering to a specific storage size and number of active projects. All plans come with a 30-day trial period. All plans include unlimited users except for the Lite plan. The pricing is different than other software and is more affordable since it is usage based instead of based on the number of people with a login.
No Customer Support Software will be perfect enough to cover all the needs of a specific team. While main functionalities of Gladly and Intervals are obviously a priority you should also thoroughly study the integrations provided by each software. Quote frequently your team will already be making use of some other B2B software in your company and it’s much better to opt for services that integrate well with each other. That way you will be able to ensure an effortless transfer of data between your teams and services, which can really reduce time wasted on migrating between one product and the other.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
