HipChat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Analytics
- Automatic ticket distribution
- Automation (time and event based rules)
- Departments, tags, and filters
- Easy-to-use interface
- Gamification
- Help center
- Hybrid tickets
- Intelligent spam filter
- Knowledge base
- Live chat
- Mobile ready
- Multichannel support (voice, email, live chat, Facebook, and Twitter)
- Multilingual
- Service-level Agreement (SLA)
- Ticketing system
- Twilio voice integration
- Unlimited agents
Pricing Info
Pricing Info
The pricing for getReply is 3¢ per reply to customer’s question. The service is free for up to 100 replies/month.
Features offered include:
- Unlimited agents
- Unlimited features
- Unlimited contacts
- You can cancel at any time
- 24/7 support (email, live chat)
Integrations
Integrations
getReply integrates with the following business apps:
- 3DCart
- Artinic
- Adobe Business Catalyst
- AWeber
- CS-Cart
- Drupal
- Expression Engine
- GetResponse
- Highrise
- Joomla
- Weebly
- MailChimp
- Magento Go
- Nicereply
- Opencart
- PrestaShop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
getReply is a multi-channel, web-based customer service software which helps you offer customer support through multiple channels.
Company Email
support@getreply.com
Company's Address
616 Corporate Way
STE2 4000
Valley Cottage, NY 10989
USA
getReply Comparisons
Popular getReply Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Easy Screen Sharing
- Secure Guest Access
- 256-bit SSL encryption Security
- Drag and Drop File Sharing
- Unlimited Chatrooms
- Full Customization
- Fully Searchable
- Synchronization Access Devices and App
- Searchable History
Pricing Info
HipChat offers a free edition and a subscription plan priced at a very low rate. Users who want to test drive HipChat may want opt for a 30-day free trial period with no credit card required.
HipChat Basic – Free
- Mac, Windows, iOS, and Android
- Group chat and IM
- Guest access
- Unlimited integrations
- 5GB File Storage
HipChat Plus – $2/user/month
All HipChat Basic features plus:
- 1-to-1 voice and video calling
- 1-to-1 screen sharing
- History retention controls
- Unlimited File Storage
- Unlimited Searchable Message History
Integrations
HipChat supports integrations with the following business systems and applications:
- Aha!
- Airbrake
- Alias
- AnsswerHub
- Appear.in
- Asana
- Axosoft SocialConnect
- Bamboo
- Bitbucket
- Biztera
- Blossom
- Bonusly
- Boundary
- Bugsnag
- Capistrano
- CircleCI
- Close.io
- Codeship
- Confluence
- Crashlytics
- Datadog
- Desk.com
- DoneDone
- Enchant
- Envoy Visitor Registration
- Exceptional
- Fastlane
- Freshdesk
- Geek Advent
- Github
- GoToMeeting
- Google Cloud Platform
- Google Drive
- Google Hangouts
- Gyazo
- Help Scout
- Helpmonks
- Heroku
- HeyUpdate
- HipGif
- hpmob
- Honeybadger
- Instawell
- Intercom
- JIRA
- Jenkins
- Librato
- Loggly
- MailChimo
- Munin
- Netuitive
- taskblitz
- ZeroCater
- ZenDesk
- Zapier
- Wunderlist
- WorkingOn
- WordPress
- Woopra
- VictorOps
- UserVoice
- Trello
- Travis CI
- teamCity
- Telzio
- StatusPage.io
- Status Hero
- Screenhero Slash Command
- Server Density
- Runscope
- Redmine
- Reamaze
- Raygun
- Quote of The Day
- Pivotal Tracker
- Pingboard
- Pingdom
- PagerDuty
- Panopta
- Opsmatic
- Opsview
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Expedia, Netflix, Dropbox, Salesforce
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
HipChat is a communications platform designed specifically for business team chatting.
Company Email
sales@atlassian.com
Contact No.
Company's Address
Level 6, 341 George St
Sydney, NSW, 2000, Australia
HipChat Comparisons
Popular HipChat Alternatives
When you select a product that you think will be an actual asset for your business you shouldn’t simply pay attention to what professionals have to say about it. Very often personal experience with the product may be different, depending on your own preferences and work processes. This is why in our reviews we also provide our User Satisfaction Rating for each software to give you an immediate impression of how real users of getReply and HipChat evaluate their contact with the app. Our system is based on detailed analysis of product appearances on other websites, social media as well as blogs, so you will receive a complete and credible overview of what other users think about every solution. In this example getReply got a total satisfaction rating at 100% while for HipChat 90% of people claim they had an enjoyable experience with it.
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