Qualtrics CX
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Single Customer Email Entry
- Bulk Customer Email Entry
- Single or Bulk Email Feedback Requests
- SMS Feedback Requests
- Tablet & iPad Kiosk Mode
- API Integration
- Net Promoter Score Capture
- Customer Testimonials Builder
- Testimonial Widget
- Online Review Requests
- NPS Reporting
- Reviews Monitoring
- Automated Reports
- Negative Reviews Alerts
Pricing Info
Pricing Info
GetFiveStars offers several SMB and enterprise pricing packages, depending on the number of managed locations. Give the details a look, and select the best plan for your business:
Multi-Location Pricing
Basic – $39.95/location/month
- Up to 1,000 New Customer Profiles Monthly
- 1,000 Email Requests per Month (30 a day)
- Performance & Review Reports
- Monitor Up to 5 Review Sites
- Testimonial Widget
- Custom Survey Questions
- User Guide and Chat & Email Support
- Zapier Integration
Pro – $75.00/location/month
- Up to 3,500 New Customer Profiles Monthly
- 3,000 Email Requests per Month (100 a day)
- 200 SMS Review Requests Credits
- Performance & Review Reports
- Monitor Up to 5 Review Sites
- Testimonial Widget
- Custom Survey Questions
- Captive Wi-Fi Portal
- User Guide and Chat & Email Support
- API, Zapier, & Webhooks Integration
Pro Plus – $99.00/location/month
- Up to 6,000 New Customer Profiles Monthly
- 4,000 Email Requests per Month (130 a day)
- 400 SMS Review Requests Credits
- Performance & Review Reports
- Monitor Up to 5 Review Sites
- Testimonial Widget
- Custom Survey Questions
- Captive Wi-Fi Portal
- User Guide and Chat & Email Support
- API, Zapier, & Webhooks Integration
Executive – $249.00/location/month
- Up to 10,000 New Customer Profiles Monthly
- 7,500 Email Requests per Month (230 a day)
- 1,000 SMS Review Requests Credits
- Performance & Review Reports
- Monitor Up to 5 Review Sites
- Testimonial Widget
- Custom Survey Questions
- Captive Wi-Fi Portal
- All Support Methods and Phone
- API, Zapier, & Webhooks Integration
- Insights Report – Customer Feedback Analysis
Enterprise & Franchise Info
- 1 Location – $39.95/location/month
- 2-10 Locations – $29.00/location/month
- 11-16 Locations – $24.00/location/month
- 17-25 Locations – $21.00/location/month
- 26-40 Locations – $18.00/location/month
- 41-100 Locations – $15.00/location/month
- 100+ Locations – $12.00/location/month
- More than 500 Locations – custom pricing
Enterprise & Franchise solutions can automate feedback requests, tag locations, manage and monitor businesses at the corporate and location levels, optimize local search and search engine results, and capture Net Promoter Scores and analyze them.
Agency Whitelabel
Basic
- 1 Location – $39.95/location/month
- 2-10 Locations – $29.00/location/month
- 11-16 Locations – $24.00/location/month
- 17-25 Locations – $21.00/location/month
- 26-40 Locations – $18.00/location/month
- 41-100 Locations – $15.00/location/month
- 100+ Locations – $12.00/location/month
- 1,000 New Customer Profiles per Month
- 1,000 Email Requests (30 a day)
Pro
- 1 Location – $75.00/location/month
- 2-10 Locations – $55.00/location/month
- 11-16 Locations – $42.00/location/month
- 17-25 Locations – $35.00/location/month
- 26-40 Locations – $32.00/location/month
- 41-100 Locations – $29.00/location/month
- 100+ Locations – $25.00/location/month
- 3,500 New Customer Profiles per Month
- 3,000 Email Requests (100 a day)
- 200 SMS Review Requests Credits
- Wi-Fi Portal ($200 one-time device fee)
Pro Plus
- 1 Location – $99.00/location/month
- 2-10 Locations – $69.00/location/month
- 11-16 Locations – $55.00/location/month
- 17-25 Locations – $47.00/location/month
- 26-40 Locations – $44.00/location/month
- 41-100 Locations – $41.00/location/month
- 100+ Locations – $38.00/location/month
- 6,000 New Customer Profiles per Month
- 4,000 Email Requests (130 a day)
- 400 SMS Review Requests Credits
- Wi-Fi Portal ($200 one-time device fee)
Executive
- 1 Location – $249.00/location/month
- 2-10 Locations – $199.00/location/month
- 11-16 Locations – $185.00/location/month
- 17-25 Locations – $170.00/location/month
- 26-40 Locations – $155.00/location/month
- 41-100 Locations – $145.00/location/month
- 100+ Locations – $140.00/location/month
- 10,000 New Customer Profiles per Month
- 7,500 Email Requests (250 a day)
- 1,000 SMS Review Requests Credits
- Wi-Fi Portal Included
For questions regarding pricing plans, contact GetFiveStars through email or chat.
Integrations
Integrations
GetFiveStars can be integrated with numerous third-party services via API, Zapier, and Webhooks.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
GetFiveStars is a fully integrated and highly customizable online reputation management platform.
Company Email
support@getfivestars.com
Company's Address
5205 Prospect Rd. #135-163
San Jose, CA 95129
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customer Feedback
- Customized Dashboard
- Role-Based Dashboard
- Closed-Loop Follow Up
- Surveys
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT)
- Customer Effort Score (CES)
- 100+ Question Types
- Open Text Response
- Open API
- Dashboard Hierarchy
- Ticketing
- Technology-Supported Workflows
- Automated Respondent Management
- Statistical Analysis
- Text Analysis
- Key Driver Analysis
- Predictive Analytics
- Machine Learning
Pricing Info
The pricing information of Qualtrics Customer Experience is only available on a quote request.
Integrations
Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:
- Salesforce
- Tableau
- Marketo
- Workday
- Slack
- Adobe Analytics
- Adobe Launch
- Freshdesk
- Zendesk
- Hubspot
- Zapier
- ServiceNow
- Microsoft Dynamics 365
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Yamaha, Allianz, jetBlue
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Qualtrics is an award-winning tool trusted not only by thousands of companies but also by academic institutions. The first survey software that adapts the use of artificial intelligence in survey data analysis, Qualtrics utilizes its advanced intuitive tools to streamline the complex research process for businesses of any size.
Company Email
support@qualtrics.com
Contact No.
Company's Address
2250 N. University Pkwy,
48-C, Provo, 84604
USA
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Almost as crucial as features and customer support responsiveness are pricing plans offered by GetFiveStars and Qualtrics CX. While pricing should not be the only factor it’s definitely a key thing to think about. You should look for a flexible pricing plan that can be adjusted to your company size and effortlessly scaled up every time your company develops. Be sure that you don’t choose packages that include advanced tools that you won’t find a use for and always try to contact with the vendor directly as enterprises can usually benefit from discounts. You should also give a chance to a free trial or demo of every service to spend at least some time on actual work with the system. It’s a useful experience that doesn’t ask you to invest any money and provides you with a practical overview of what it feels like to work with GetFiveStars and Qualtrics CX.
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