MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES

Compare GetFiveStars vs Hootsuite

What is better GetFiveStars or Hootsuite? Today’s companies want the top Reputation Management Software product to keep on being competitive. On this page we help you with choosing the right product, by allowing you to examine GetFiveStars and Hootsuite down to the very details of their individual modules.

It is also possible to examine our total scoring values, which rate the software general quality and performance. GetFiveStars got a 8.4 score, while Hootsuite has a score of 9.0. Likewise, you may compare their general user satisfaction rating: 100% (GetFiveStars) against 99% (Hootsuite). Bear in mind to opt for the solution that best matches your most crucial issues, not the application with a lot of features.

We are aware that not all businesses have enough time to test dozens of different services, so we came up with a list of suggestions that you may find useful. Our top choices for the Reputation Management Software category are: Yotpo, Qualtrics CX, Hootsuite.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.4

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $39.95

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Single Customer Email Entry
  • Bulk Customer Email Entry
  • Single or Bulk Email Feedback Requests
  • SMS Feedback Requests
  • Tablet & iPad Kiosk Mode
  • API Integration
  • Net Promoter Score Capture
  • Customer Testimonials Builder
  • Testimonial Widget
  • Online Review Requests
  • NPS Reporting
  • Reviews Monitoring
  • Automated Reports
  • Negative Reviews Alerts

Pricing Info

GetFiveStars offers several SMB and enterprise pricing packages, depending on the number of managed locations. Give the details a look, and select the best plan for your business:

Multi-Location Pricing

Basic – $39.95/location/month

  • Up to 1,000 New Customer Profiles Monthly
  • 1,000 Email Requests per Month (30 a day)
  • Performance & Review Reports
  • Monitor Up to 5 Review Sites
  • Testimonial Widget
  • Custom Survey Questions
  • User Guide and Chat & Email Support
  • Zapier Integration

Pro – $75.00/location/month

  • Up to 3,500 New Customer Profiles Monthly
  • 3,000 Email Requests per Month (100 a day)
  • 200 SMS Review Requests Credits
  • Performance & Review Reports
  • Monitor Up to 5 Review Sites
  • Testimonial Widget
  • Custom Survey Questions
  • Captive Wi-Fi Portal
  • User Guide and Chat & Email Support
  • API, Zapier, & Webhooks Integration

Pro Plus – $99.00/location/month

  • Up to 6,000 New Customer Profiles Monthly
  • 4,000 Email Requests per Month (130 a day)
  • 400 SMS Review Requests Credits
  • Performance & Review Reports
  • Monitor Up to 5 Review Sites
  • Testimonial Widget
  • Custom Survey Questions
  • Captive Wi-Fi Portal
  • User Guide and Chat & Email Support
  • API, Zapier, & Webhooks Integration

Executive – $249.00/location/month

  • Up to 10,000 New Customer Profiles Monthly
  • 7,500 Email Requests per Month (230 a day)
  • 1,000 SMS Review Requests Credits
  • Performance & Review Reports
  • Monitor Up to 5 Review Sites
  • Testimonial Widget
  • Custom Survey Questions
  • Captive Wi-Fi Portal
  • All Support Methods and Phone
  • API, Zapier, & Webhooks Integration
  • Insights Report – Customer Feedback Analysis

 

Enterprise & Franchise Info

  • 1 Location – $39.95/location/month
  • 2-10 Locations – $29.00/location/month
  • 11-16 Locations – $24.00/location/month
  • 17-25 Locations – $21.00/location/month
  • 26-40 Locations – $18.00/location/month
  • 41-100 Locations – $15.00/location/month
  • 100+ Locations – $12.00/location/month
  • More than 500 Locations – custom pricing

Enterprise & Franchise solutions can automate feedback requests, tag locations, manage and monitor businesses at the corporate and location levels, optimize local search and search engine results, and capture Net Promoter Scores and analyze them.

Agency Whitelabel

Basic

  • 1 Location – $39.95/location/month
  • 2-10 Locations – $29.00/location/month
  • 11-16 Locations – $24.00/location/month
  • 17-25 Locations – $21.00/location/month
  • 26-40 Locations – $18.00/location/month
  • 41-100 Locations – $15.00/location/month
  • 100+ Locations – $12.00/location/month
  • 1,000 New Customer Profiles per Month
  • 1,000 Email Requests (30 a day)

Pro  

  • 1 Location – $75.00/location/month
  • 2-10 Locations – $55.00/location/month
  • 11-16 Locations – $42.00/location/month
  • 17-25 Locations – $35.00/location/month
  • 26-40 Locations – $32.00/location/month
  • 41-100 Locations – $29.00/location/month
  • 100+ Locations – $25.00/location/month
  • 3,500 New Customer Profiles per Month
  • 3,000 Email Requests (100 a day)
  • 200 SMS Review Requests Credits
  • Wi-Fi Portal ($200 one-time device fee)

Pro Plus

  • 1 Location – $99.00/location/month
  • 2-10 Locations – $69.00/location/month
  • 11-16 Locations – $55.00/location/month
  • 17-25 Locations – $47.00/location/month
  • 26-40 Locations – $44.00/location/month
  • 41-100 Locations – $41.00/location/month
  • 100+ Locations – $38.00/location/month
  • 6,000 New Customer Profiles per Month
  • 4,000 Email Requests (130 a day)
  • 400 SMS Review Requests Credits
  • Wi-Fi Portal ($200 one-time device fee)

Executive

  • 1 Location – $249.00/location/month
  • 2-10 Locations – $199.00/location/month
  • 11-16 Locations – $185.00/location/month
  • 17-25 Locations – $170.00/location/month
  • 26-40 Locations – $155.00/location/month
  • 41-100 Locations – $145.00/location/month
  • 100+ Locations – $140.00/location/month
  • 10,000 New Customer Profiles per Month
  • 7,500 Email Requests (250 a day)
  • 1,000 SMS Review Requests Credits
  • Wi-Fi Portal Included

For questions regarding pricing plans, contact GetFiveStars through email or chat.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

GetFiveStars can be integrated with numerous third-party services via API, Zapier, and Webhooks.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

GetFiveStars is a fully integrated and highly customizable online reputation management platform.

Company Email

support@getfivestars.com

Contact No.

Company's Address

5205 Prospect Rd. #135-163
San Jose, CA 95129
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Manage multiple contributors
  • Gather intelligence by monitoring mentions of your company’s brand
  • Update multiple networks in one step
  • Optimize delivery
  • Social Analytics reports

Pricing Info

Hootsuite is being offered on four pricing plans. You can sign up for a 30-day free trial for the first two  plans. The prices given below are for annual billing.

Professional

$19/month

  • 10 social profiles
  • Unlimited scheduling
  • 1 user
  • Free 30-day trial
  • Bulk scheduling
  • Real-time analytics
  • Social sweepstakes
  • Unlimited RSS integrations

Team

$99/month

  • 20 social profiles
  • Unlimited scheduling
  • 3 users
  • Free 30-day trial
  • All Professional features
  • Custom analytics reports
  • Team assignments
  • 6 contest templates
  • 1 Custom Branded URL
  • 1 social media certification

Business

  • $499/month
  • 50 social profiles
  • Unlimited scheduling
  • 5 users
  • All Team features
  • Analytic data exports
  • Publishing approvals
  • Premium app integrations
  • Custom Branded URLs
  • 4 social media certifications
  • 24/7 priority support
  • Extended training (60 mins)

Enterprise

  • Contact for custom pricing
  • Customizable features

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Virgin, Orange, Herschel

Integrations

  • Marketo
  • SurveyMonkey
  • Zendesk
  • webCRM
  • Vidyard
  • Salesforce Marketing Cloud
  • uberVU
  • SugarCRM
  • Zyncro
  • Nimble
  • Google Drive
  • Socialcast
  • StoreYa
  • Snapengage
  • Influitive AdvocateHub
  • Batchbook
  • Shopseen
  • Simplebooklet
  • Pocket
  • Vidcaster
  • Gmail
  • Kapost
  • SocialFlow
  • SocialBro
  • Kontestapp
  • Scoop.it
  • IBM Connections
  • LiftMetrix
  • Storify Enterprise
  • Uberflip
  • Twitter
  • LinkedIn (including Pages, Profiles, and Groups)
  • Foursquare
  • Facebook (including Events, Groups, Profiles, and Fan Pages)
  • Google+
  • WordPress blogs
  • MailChimp
  • Yammer
  • Brandwatch
  • Box
  • Wordpress
  • Simple Sales Tracking
  • Get Satisfaction
  • Constant Contact
  • Vimeo
  • Via.me
  • Instagram
  • Evernote
  • MailChimp
  • Storify
  • Edocr
  • Slideshare
  • Flickr
  • Tumblr
  • StumbleUpon
  • Reddit
  • Get Satisfaction

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Hootsuite is a tool that enables social media management for any organization. You can manage social networks, schedule messages, engage your audiences, and measure ROI.

Company Email

Contact No.

Company's Address

5 E 8th ave Vancouver,
BC V5T 1R6 Canada

Qualtrics CX

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.1

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Customer Feedback
  • Customized Dashboard
  • Role-Based Dashboard
  • Closed-Loop Follow Up
  • Surveys
  • Net Promoter Score (NPS)
  • Customer Satisfaction (CSAT)
  • Customer Effort Score (CES)
  • 100+ Question Types
  • Open Text Response
  • Open API
  • Dashboard Hierarchy
  • Ticketing
  • Technology-Supported Workflows
  • Automated Respondent Management
  • Statistical Analysis
  • Text Analysis
  • Key Driver Analysis
  • Predictive Analytics
  • Machine Learning

Pricing Info

The pricing information of Qualtrics Customer Experience is only available on a quote request.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Yamaha, Allianz, jetBlue

Integrations

Qualtrics Customer Experience has an open API where you can transfer data back and forth between Qualtrics and external systems. Qualtrics’ professional services team can also engineer custom integration for other vendors. As for its built-in integrations, it connects with the following applications:

  • Salesforce
  • Tableau
  • Marketo
  • Workday
  • Slack
  • Adobe Analytics
  • Adobe Launch
  • Freshdesk
  • Zendesk
  • Hubspot
  • Zapier
  • ServiceNow
  • Microsoft Dynamics 365

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Qualtrics Customer Experience is a powerful customer experience management platform for collecting customer feedback and improving overall customer journey.

Company Email

support@qualtrics.com

Contact No.

Company's Address

2250 N. University Pkwy,
48-C, Provo, 84604
USA

In the event you continue having doubts about which solution will perform best for your business it might be a good idea to analyze each service’s social metrics. Such metrics are usually a way to see how popular a given product is and how extensive is its online presence. For instance, in case of Facebook GetFiveStars has 452 likes on their official page while Hootsuite profile is liked by 555903 users.

Page last modified