What is better Gatekeeper or ManageEngine ServiceDesk Plus? There is a wide range of Contract Lifecycle Management (CLM) Software products available for businesses these days. The simplest way to find out which product fits your needs best is to examine them side by side. As an example, here you can compare Gatekeeper and ManageEngine ServiceDesk Plus for their overall score (8.8 vs. 8.7, respectively) or their user satisfaction rating (94% vs. 100%, respectively).
You can also review their capabilities and pricing stipulations along with other helpful facts below. When matching products make sure to analyze their related advantages and mark their disparities to obtain a clearer picture of both deals. What is more keep in mind to evaluate non-core factors such as security, backup, ease-of-use, and helpdesk support.
We know that not all businesses have the time to scrutinize a wide range of various services, so we came up with a list of recommendations that you may find useful. Our top selections for the Contract Lifecycle Management (CLM) Software category are: PandaDoc, ContractWorks, Freshservice.
Gatekeeper provides various pricing plans that come with unlimited users and unlimited eSignature support. Do note that all plans are charged annually.
Gatekeeper has dedicated integrations with Oracle NetSuite, Salesforce, Microsoft Dynamics, and a range of Single-Sign-On options such as:
Okta
Google
Microsoft
OneLogin
Gatekeeper also has an open API so it can be connected seamlessly to any relevant software solution. It also works with Zapier to give further, granular options.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Location Live, Aviva, Superdrug
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Manage and process contracts in one place. Reduce manual steps in contracting processes using its unique AI-powered features, smart workflow engines, powerful portals, fully-featured modules, and extensive integrations with other business applications.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
It may not always be sufficient to simply compare Gatekeeper and ManageEngine ServiceDesk Plus against one another. While reliable tools, pricing and user comments are all crucial and should be taken into account when making a final decision, you should also check out the recognition and awards claimed by each software. In many cases a less dominant solution may turn out to be a good choice that was distinguished with SaaS awards such as our Exceptional Customer Support Award which proves that regardless of lesser market popularity it’s a worthy rival to the solutions that dominate the market.
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