What is better Funnel CRM or LiveAgent? There are lots of CRM Software products available for businesses right now. The ideal way to find out which one fits your needs best is to examine them side by side. For example, here you can review Funnel CRM and LiveAgent for their overall score (8.0 vs. 9.4, respectively) or their user satisfaction rating (91% vs. 99%, respectively).
It’s also possible to check their individual modules and pricing conditions and other valuable information below. When matching products make sure you analyze their similar functions and mark their disparities to get a clearer picture of both deals. Likewise, remember to evaluate other features such as security, backup, usability, and customer support.
Our team put a lot of effort to review all popular CRM Software products offered out there, but among them these three caught our special attention: Freshsales, Salesforce CRM, HubSpot Smart CRM.
The most popular option to get LiveAgent is through one of their SaaS plans, where you can purchase an annual subscription paid per month and per agent, and stop worrying about updating and maintenance (it is completely covered by the service provider). LiveAgent provides affordable and flexible pricing plans allowing you to choose a service level that will match your individual needs and budget.
All plans include 24/7 customer support and a great 14-day LiveAgent free trial that lets you try out all major features of the software before you’ve actually chosen the best plan for you. You won’t be asked to reveal any credit card information and sign up for the free trial is really simple.
LiveAgent supports over 195+ integrations including all major services, such as:
Slack
Shopify
Pipedrive
AWeber
GetResponse
MailChimp
2Checkout
Braintree
MagentoGo
Opencart
PrestaShop
3dcart
Shopify
CS-Cart
Bigcommerce
Actinic
Fortune 3
Volusion
CoreCommerce
X-Cart
Adobe Business Catalyst
Wordpress
Joomla
Drupal
Weebly
Wix
GoDaddy
SquareSpace
Web.com
Express Engine
Highrise
Nicereply
Facebook
Twitter
WhatsApp
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Huawei, BMW, Yamaha, O2, Airbus and Nascar
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A leading live chat software founded on the principles of simplicity. Powerful on top of being intuitive, it centralizes communications by keeping messages in a single inbox, to ensure that customer service agents can give attention to high priority requests. This also lets them pick up where their colleagues left off to narrow down tickets.
Please keep in mind that even though both Funnel CRM and LiveAgent may offer a reliable set of features every solution might be designed for a different business size. If you are analyzing various solutions you should give some attention to a company size they are meant for. Specific elements may scale up efficiently for large enterprises but if you have a small or medium business it’s frequently better to avoid paying for advanced functionalities that you may never have a chance to use.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
