What is better Funnel CRM or Salesforce Service Cloud? Getting the ideal CRM Software product is all about evaluating various solutions and identifying the top program for your specific needs. Our unique algorythm will give you a brief look at the general rating of Funnel CRM and Salesforce Service Cloud. For total quality and performance, Funnel CRM scored 8.0, while Salesforce Service Cloud scored 9.6. On the other hand, for user satisfaction, Funnel CRM earned 91%, while Salesforce Service Cloud earned 97%.
Below it's also possible to look at their characteristics, terms, plans, etc. to see which program will be more suitable for your needs. One critical aspect to evaluate is if the application allows you to enable/disable permissions on different types of users to secure any confidential corporate data.
In case you you need to quickly decide on the best CRM Software according to our experts we suggest you examine these solutions: HubSpot Smart CRM, Freshsales, Salesforce CRM.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
You shouldn’t count on just a broad range of useful tools and scalable pricing packages from a credible CRM Software. Almost as important as core features is a quality customer support. You want to make sure that in a situation where you have any questions about Funnel CRM or Salesforce Service Cloud, or you run into a problem, or maybe you’ll need to request a specific revision or functionality useful to your team you can count on a responsive and helpful customer support. Check out if solutions such as phone support, tickets or live chat are available. What is more, it’s a big plus if you are able to enjoy individual training or at the very least a knowledge base you can use.
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