What is better Freshdesk Omni or iperceptions? The ideal Customer Support Software is a program that can handle your company’s specific needs. It’s easy to determine which alternative works best for your business if you examine a wider range of products before you decide which one is the best.
As an example, Freshdesk Omni and iperceptions are scored at 9.7 and 7.3, respectively, for all round quality and performance. Similarly, Freshdesk Omni and iperceptions have a user satisfaction rating of 100% and N/A%, respectively, which reveals the general satisfaction they get from customers. Better yet, reach put to a current user of the software and solicit their comments about the application in question.
Our experts made sure to review all popular Customer Service Software services that you can find on the market, but among all the ones we reviewed these three caught our special attention: Freshdesk Omni, Freshdesk, Salesforce Service Cloud.
iperceptions supports integrations with the following business systems and applications:
Google Analytics
Tealeaf
ClickTale
Adobe Analytics
Omniture Site Catalyst
Sitecore
Coremetrics
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chrysler, Comcast, COX, Hasbro, Hyundai
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
iperceptions is reimagining digital customer research by evolving digital analytics, enriching marketing technologies and personalizing experiences in real-time.
All the data, facts and statistics that we provided in this table were collected from official company sites, advertising materials available online, real-life experience from real customers as well as our own hands-on use of each product by an expert. We pay a lot of attention to thoroughly test every product, as a result we not only examine it on our own, but we also correlate our findings with experiences of other members from the SaaS community.
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