What is better Freshdesk Messaging or Xink? With a wide range of functionalities, pricing, details, and more to compare, choosing the best Communications Software for your business is hard. However by working with our system, you can easily match the characteristics of Freshdesk Messaging and Xink as well as their general score, respectively as: 9.2 and 7.4 for overall score and 96% and 99% for user satisfaction.
You can also compare them feature by feature and find out which application is a more suitable fit for your enterprise. Keep in mind to use a trial version first prior to opting in for a plan to get a firsthand experience how the program can benefit you in practical situations.
We realize that not all people have enough time to scrutinize a large number of various services, so we came up with a list of suggestions that you may find useful. Our top selections for the Live Chat Software category are: Pipedrive, Zendesk, Vision Helpdesk.
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
WhatsApp
Telegram
Line
TeamViewer
Salesforce
Hubspot CRM
Pipedrive
ZohoCRM
BigCommerce
WooCommerce
Shopify
Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Xink offers a special and customized pricing based on the number of users who will be using the software.
Offering two product plans, Xink Brand and Xink Campaign, businesses have the option to pick a package that enforces brand consistency or create new marketing channels.
When you choose a product that you think will be an actual asset for your company you shouldn’t simply limit yourself to what reviewers have to say about it. Very often individual experience with the app will vary, depending on specific preferences and needs. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every solution to give you a quick overview of how actual users of Freshdesk Messaging and Xink evaluate their experience with the product. Our algorithm is built around detailed analysis of product mentions on other sites, social networks as well as blogs, so you are going to get a complete and reliable landscape of what other clients think about each solution. In this case Freshdesk Messaging has a total satisfaction rating at 96% while for Xink 99% of people claim they had a positive experience with it.
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