Freshdesk Messaging
NOAWARDS
YET
Pricing:
Starting from $15
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Team Inbox
- AI chatbots
- Chatbot builder
- Campaigns
- Canned responses
- Bulk inbox actions
- Intelligent load balancing
- Assignment rules
- Real-time dashboard
- Report templates
- Custom reports
- Multi-language support
- App integrations and custom APIs
Pricing Info
Pricing Info
Freshdesk Messaging offers one Free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15/agent/month (billed annually), $18/agent/month (billed monthly)
- Everything in the Free plan, plus
- Up to 2,000 bot sessions/month (free)
- Assignment Rules
- Priority Inbox
- Canned Responses
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversations Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39/agent/month (billed annually), $47/agent/month (billed monthly)
- Everything in Growth, plus
- Up to 3,000 bot sessions/month (free)
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- IntelliAssign
- Business Hours (by Groups)
- Co-Browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Team Performance Report
- Agent Availability Report
- Roles and Permissions
- CSAT Survey and Report
- Conversation APIs
- 300K MUV/agent
Enterprise – $69/agent/month (billed annually), $83/agent/month (billed monthly)
- Everything in Pro, plus
- Up to 5,000 bot sessions/month (free)
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
- 400K MUV/agent
Integrations
Integrations
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
- Telegram
- Line
- TeamViewer
- Salesforce
- Hubspot CRM
- Pipedrive
- ZohoCRM
- BigCommerce
- WooCommerce
- Shopify
- Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Company Email
support@freshworks.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo CA 94403
Freshdesk Messaging Comparisons
Popular Freshdesk Messaging Alternatives
NOAWARDS
YET
Pricing:
Starting from $999
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Migrate Lotus Notes to Outlook
- Migrate Notes to Live Exchange Server
- Migrate Domino Server to Outlook
- Migrate Domino to Exchange Server
- Export Domino Server to Office 365
- Convert Lotus Notes to Office 365
- Complete Lotus Notes Migration
- Convert Encrypted Messages
- Batch Migration
- CN Value Customization
- Email Filters
- Calendar Filters
- To Do Filters
- Exclude Folder
- Exclude Deleted Item
- Exclude Sent Item
- Include Folder Option
- Doc Links & Internet Heading
- Maintain File Internet Header
- Maintain Read/Unread Status
- Mapping Names.nsf File
- Calendar Recurrence Option
Pricing Info
SysTools Mail Migration Wizard offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Demo Version – Free
- Add Lotus NSF Files & Folder
- Add Domino Server NSF Files & Folder
- Select Categories
- Advanced Email Filters
- Windows 10 & Previous Windows Version Support
- Export 25 Items per Folder to MS Outlook, Exchange Server, Office 365
Full Version
Business License – $999.00/one-time payment
Enterprise License – $1,999.00/one-time payment
- Add Lotus NSF Files & Folder
- Add Domino Server NSF Files & Folder
- Select Categories
- Advanced Email Filters
- Windows 10 & Previous Windows Version Support
- Export All Items per Folder to MS Outlook, Exchange Server, Office 365
- Export Report CSV Format
Bundle Business License – $1,398.00/one-time payment
Bundle Enterprise License – $3,198.00/one-time payment
- Mail Migration Wizard
- NSF Converter
Special Bundle Business License – $1,498.00/one-time payment
Special Bundle Enterprise License – $2,498.00/one-time payment
- Mail Migration Wizard
- Lotus Notes Emails to Exchange Archive
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A comprehensive migration tool that lets users export and convert NSF files.
Company Email
sales@systoolsgroup.com
Contact No.
Company's Address
SysTools Mail Migration Wizard
2105 E Murray Holladay Rd
Salt Lake City, Utah
USA
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Popular SysTools Mail Migration Wizard Alternatives
Both Freshdesk Messaging and SysTools Mail Migration Wizard were evaluated by a panel of independent B2B experts who carried out a full analysis of all key elements of each solution. Their ultimate score was prepared by means of unique SmartScore algorithm which gives a separate partial score to each factor such as: main functionalities, client support, mobile device support, security, client satisfaction as well as media presence. We know useful features are not the only factor crucial to a business so we do our best to pay attention to all aspects of a software prior to calculating its final score.
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