What is better Freshdesk Messaging or Mailbird? Comparing products for the top Communications Software need not be hard. On our review platform, it is possible to match Freshdesk Messaging and Mailbird and quickly analyze their distinct features. We allow you to take a look at their features, supported devices, support service, prices, terms, and much more.
You may also assess their overall score (9.2 for Freshdesk Messaging vs. 8.2 for Mailbird) and overall customer satisfaction level (96% for Freshdesk Messaging vs. 96% for Mailbird). Devote time to compare your best options and find out which one is ideal for your company. You should also assess the software company’s credibility; are they reliable and will they still be on the market in the future?
Currently, the most significant solutions in our Live Chat Software category are: Vision Helpdesk, Pipedrive, Zendesk.
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
WhatsApp
Telegram
Line
TeamViewer
Salesforce
Hubspot CRM
Pipedrive
ZohoCRM
BigCommerce
WooCommerce
Shopify
Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Mailbird offers yearly enterprise pricing plans and a one-time payment package. Give the details a look, and select the best plan for you.
Mailbird Personal – $3.25/month (billed annually)
Windows 10 Emoji Support
App integrations
Advanced Search (in development)
Multi-account support
Advanced Inline Reply
Contacts Manager
Filters and Rules
Snooze email
Unlimited email account support
Native Calendar
Tag Contact List as Recipient
Email Speed Reader
Attachment Quick Preview
Mailbird Personal – $79 (one-time payment)
All features included in Mailbird Personal yearly plan
Mailbird Business – $4.92/month (billed annually)
All features available in Mailbird Personal
Exchange Mail, Contacts, Calendar and Filters
Google Directory Contacts (in development)
Priority support
Premium live chat support using Skype
Commercial Use
LinkedIn Lookup Feature
Volume licensing pricing
Multiple Signatures per email address (in development)
Read Receipt (in development)
Exchange support
The pricing listed above is for their clients located in the US. Note that their pricing can vary depending on your location. Visit the vendor’s site for accurate pricing information.
Both Freshdesk Messaging and Mailbird were evaluated by a group of independent SaaS experts who carried out a full analysis of all important aspects of every software. Their final rating was calculated using our unique SmartScore model which provides an individual partial score to every component like: main functionalities, customer support, mobile device support, security, customer satisfaction and reviews in other media. Here at FinancesOnline we realize useful features are not the only aspect crucial to a company so we do our best to pay attention to all aspects of a service prior to coming up with its final score.
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