What is better Freshdesk Messaging or INinbox? If you wish to have a easy way to learn which Communications Software product is better, our exclusive algorythm gives Freshdesk Messaging a score of 9.2 and INinbox a score of 8.0 for general quality and performance. At the same time, Freshdesk Messaging is rated at 96%, while INinbox is rated 100% for their user satisfaction level.
You can also examine their product details, such as modules, tools, options, plans, costs, and much more. Check whether the solution can customize a few of its funnels to make sure it matches your own business workflows.
Our team put a lot of effort to prepare reviews of all popular Live Chat Software services available on the market, but among them these three caught our special attention: Pipedrive, Vision Helpdesk, Zendesk.
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
WhatsApp
Telegram
Line
TeamViewer
Salesforce
Hubspot CRM
Pipedrive
ZohoCRM
BigCommerce
WooCommerce
Shopify
Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
INinbox offers two competitively priced packages and a quote-based packaging for businesses with huge email marketing needs. A free edition for users who want to check out the solution first before making an investment.
The solutions compared on this page are merely a small part of our full Communications Software category and you should keep in mind that there could be better alternatives out there. If you would like to guarantee you make the wisest choice for your team we definitely suggest that you analyze more solutions first. You may also want to check out our top 10 Communications Software ranking to find out which services are at the moment the best ones and dominate the market.
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