What is better Freshdesk Messaging or ChatOnGo? Today’s firms seek the top Communications Software product to keep on being competitive. On this page we help you with buying the right solution, by allowing you to examine Freshdesk Messaging and ChatOnGo down to the very details of their individual offers.
You can even examine our general scoring values, which rate the software general quality and performance. Freshdesk Messaging got a 9.2 score, while ChatOnGo has a score of 8.0. Likewise, it is possible to compare their general user satisfaction rating: 96% (Freshdesk Messaging) against 100% (ChatOnGo). Keep in mind to choose the application that best answers your most urgent needs, not the software with the most robust features.
Our experts made sure to prepare reviews of all popular Live Chat Software services available out there, but among all the ones we reviewed these three caught our special attention: Vision Helpdesk, Zendesk, Pipedrive.
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
WhatsApp
Telegram
Line
TeamViewer
Salesforce
Hubspot CRM
Pipedrive
ZohoCRM
BigCommerce
WooCommerce
Shopify
Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
In case you continue having second thoughts about which service will work best for your business it may be a good idea to analyze each service’s social metrics. Such metrics are quite often an indicator of how popular a given solution is and how wide is its online presence. For instance, in case of Facebook Freshdesk Messaging has 8987 likes on their official page while ChatOnGo profile is liked by 216 people.
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