What is better Freshdesk Messaging or Chanty? Finding the best Communications Software for your organization is vital to boosting your company’s effectiveness. In our platform, you can easily compare various solutions to see which one is the right software for your needs. Here you can match Freshdesk Messaging vs. Chanty and examine their overall scores (9.2 vs. 8.9, respectively) and user satisfaction rating (96% vs. 80%, respectively).
You can even look at the specifics of rates, terms, plans, services, tools, and more, and decide which software offers more advantages for your business. In general, choose the software that allows you to scale the features and price terms to address your company growth or lack of it.
Users who are pressed for time or could use a Live Chat Software advice from our experts might want to try out these top choices for the current year: Zendesk, Pipedrive, Vision Helpdesk.
Freshdesk Messaging offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include:
WhatsApp
Telegram
Line
TeamViewer
Salesforce
Hubspot CRM
Pipedrive
ZohoCRM
BigCommerce
WooCommerce
Shopify
Stripe
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Harvey Norman, Dunzo, Klarna, Blue Nile
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A messaging solution designed to help businesses deliver efficient, personalized customer service. Through the platform, agents can use a unified Team Inbox to manage all customer queries across multiple communication channels. Self-service AI chatbots also reduce agent workload without compromising customer service levels.
Chanty can be used by teams with up to 10 members for free. There is also a paid plan that allows you to set up an unlimited number of team members and use additional features. Here are the details:
Free Plan – $0
Forever free for teams with up to 10 members
1 guest user
1 guest user for multiple conversations
20 GB file storage/team
Unlimited public and private conversations
Unlimited voice messages
Unlimited one-on-one audio calls
Unlimited searchable histories
Task management features
Up to 10 integrations
Community support
Business Plan – $4/user/month ($3/user/month billed annually)
You don’t want only a broad array of useful tools and scalable pricing from a reliable Communications Software. Almost as significant as core features is a trustworthy customer support. You want to ensure that when you have any questions about Freshdesk Messaging or Chanty, or you struggle with some problems, or maybe you’ll need to ask for a specific change or feature beneficial to your business you can count on a responsive and helpful customer support. Examine if options such as phone support, tickets or live chat are available. It’s also a big plus if you are able to benefit from personal training or at least a knowledge base you can use.
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