Freshchat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Inbox
- Free Bot Sessions
- AI-powered Chatbots
- Chatbot Builder
- Chatbot Analytics
- Multilingual Bots
- Custom CSS and JS
- Monthly Unique Visitors
- API connector
- Integrations via the app marketplace
- Conversation APIs
- Extensive Data APIs
- Rich Messaging APIs
- Hyper-targeted rich media campaigns
- Intelligent load balancing
- Auto-routing
- Assignment Rules
- IntelliAssign
- Auto-Resolve
- User Events Tracking
- Triggered and Targeted Messages
- Advanced Dashboard
Pricing Info
Pricing Info
Freshchat offers one free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15 per month (billed annually)/ $18 per month (billed monthly)
- Everything in Free, plus:
- Up to 2,000 bot sessions/month
- Assignment Rules
- Priority Box
- Canned Response
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversation Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39 per month (billed annually)/ $47 per month (billed monthly)
- Everything in Growth, plus:
- Up to 3,000 bot sessions/month
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- Team Performance Report
- IntelliAssign
- Business Hours (by Groups)
- Co-browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Agent Availability Report
- Multilingual Support
- Conversation APIs
- Roles and Permissions
- CSAT Survey and Report
Enterprise – $69 per month (billed annually)/ $83 per month (billed monthly)
- Everything in Pro, plus:
- Up to 5,000 bot sessions/month
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
Integrations
Integrations
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
- Freshdesk
- WordPress
- Facebook Messenger
- Salesforce
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Company Email
support@freshchat.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo, California 94403
USA
Freshchat Comparisons
Popular Freshchat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Real-Time Monitoring
- Native Mobile Apps
- Automated Triggers
- Customizable Widgets
- Built-in Ticketing
- Remove Branding
- Canned Shortcuts
- 100+ Integrations
- 27 Languages
- Javascript API
- Group Messaging
- Video and Voice Add-on
- Agent to Agent Messaging
- Desktop Notifications
- 1880+ Emoji
- Geo IP Tracking
- Unlimited Agents
- Track Sentiment
- Unlimited History
- Track Engagement
- Detailed Reporting
- Ban/Unban Visitors
- Agent Alerts
- Aliases
- Departments
- File Transfer
- Tags
- Attention Bubble
- Domain Restriction
- Scheduler
- Mail Notifications
- Message Filtering
- High Load Dashboard
- Secure Encryption
- Custom Tabs
- Message Sneak Peek
- Visitor Information
Pricing Info
Tawk.to is a free-to-use live chat application, and offers no enterprise pricing plans to consider.
Integrations
Tawk.to is a cloud-based, open API that is integrated with the following applications:
- Cayzu Help desk
- Clouflare App
- Bigcommerce
- Drupal 7
- Drupal 8
- Google Adwords Conversion Tracking
- Joomla 2.5x – 3.x
- Magento 1
- Magento 2
- Opencart
- Opencart 1.5.6.x
- Opencart 2.2, 2.1.x, 2.0.x
- Opencart 2.3.x
- Osclass,
- osCommerce
- Prestashop
- Shopify
- ShopTill-e
- SquareSpace
- Trakdesk
- Weebly
- WHMCS
- Wix
- WordPress
- Zencart
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mercedes-Benz, Hyundai, RACV
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Tawk.to is a unique and fun live chat support application.
Company Email
support@tawk.to
Company's Address
Tawk.to Comparisons
Popular Tawk.to Alternatives
You shouldn’t count on simply a wide range of useful tools and flexible pricing from a popular Customer Support Software. Almost as significant as main features is a trustworthy customer support. You want to make sure that in a situation where you have any questions about Freshchat or Tawk.to, or you struggle with some problems, or perhaps you’ll want to ask for a specific update or feature useful to your team you can count on a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are available. Additionally, it’s a big plus if you are able to enjoy personal training or at the very least a knowledge base you can use.
Page last modified