Freshchat
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unified Inbox
- Free Bot Sessions
- AI-powered Chatbots
- Chatbot Builder
- Chatbot Analytics
- Multilingual Bots
- Custom CSS and JS
- Monthly Unique Visitors
- API connector
- Integrations via the app marketplace
- Conversation APIs
- Extensive Data APIs
- Rich Messaging APIs
- Hyper-targeted rich media campaigns
- Intelligent load balancing
- Auto-routing
- Assignment Rules
- IntelliAssign
- Auto-Resolve
- User Events Tracking
- Triggered and Targeted Messages
- Advanced Dashboard
Pricing Info
Pricing Info
Freshchat offers one free plan and three paid plans. Below are specific pricing details and the features included in these plans.
Free
- Chatbot Builder
- Chatbot Analytics
- Inbox Views
- Topics
- Groups
- Conversation Labels
- Bulk Actions
- User Properties
- Mobile SDK
- WordPress Integration
- Freshdesk Support Desk Integration
- Shopify Integration
Growth – $15 per month (billed annually)/ $18 per month (billed monthly)
- Everything in Free, plus:
- Up to 2,000 bot sessions/month
- Assignment Rules
- Priority Box
- Canned Response
- Private Notes
- User Events and Timeline
- User Segmentation
- Business Hours (Global)
- Offline Experience
- Basic Dashboard
- FAQs
- Conversation Overview Report
- Facebook Messenger
- Files
- Marketplace (App Store)
Pro – $39 per month (billed annually)/ $47 per month (billed monthly)
- Everything in Growth, plus:
- Up to 3,000 bot sessions/month
- WhatsApp Business
- Apple Business Chat
- Auto-resolve
- Team Performance Report
- IntelliAssign
- Business Hours (by Groups)
- Co-browsing
- Live Translate
- Advanced Dashboard
- Advanced Automations
- Agent Availability Report
- Multilingual Support
- Conversation APIs
- Roles and Permissions
- CSAT Survey and Report
Enterprise – $69 per month (billed annually)/ $83 per month (billed monthly)
- Everything in Pro, plus:
- Up to 5,000 bot sessions/month
- Allowed IPs
- Allowed Domains
- User Authentication (JWT)
Integrations
Integrations
Freshchat offers native integrations with a wide variety of communication channels and third-party CRM, sales, and marketing software. These integrations include
- Freshdesk
- WordPress
- Facebook Messenger
- Salesforce
- Zendesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshchat is an advanced messaging solution for the digital-first customer that combines human and artificial intelligence to deliver zero contact resolutions and effortless customer service.
Company Email
support@freshchat.com
Contact No.
Company's Address
2950 S. Delaware Street, Suite 201
San Mateo, California 94403
USA
Freshchat Comparisons
Popular Freshchat Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unified and Secure Team Messaging
- Centralized Information, File, and Content Sharing
- Predefined Communication Channels
- Distribute Categorized News, Updates, and Protocols
- Define Content Access and Moderator Privileges/Roles
- Employee Recognition
- Reduce Miscommunication through Instant Translation
- Workflow Automation
- Trigger-Based Communication Processes
- Chatbots for Handling HR or IT Requests
- Automated Confirmation Campaigns
- Build and Distribute Employee Surveys
- Generates Analytics and Insights
- Integration
Pricing Info
Beekeeper offers three SMB and enterprise pricing packages for users to choose from with custom pricing. The pricing of the packages is calculated based on the number of users within your organization and the number of custom features you need. Please contact the vendor so you can get an exact quote for the pricing package you prefer. Here are the details:
Reach And Engage – Contact vendor
- Connect your entire workforce to elevate your internal communications and workforce culture.
- Connect every employee and monitor engagement with:
- Streams
- Peer-to-Peer Chats
- Group Chats
- Employee Directory
- Search
- Basic Analytics
- Custom Branding
- Custom Profile Fields
- Zapier, RSS & Facebook
Automate and Analyze – Contact vendor
- Achieve operation efficiency by automating communications and accessing advanced analytics.
- Everything from Reach & Engage plus:
- Campaigns and Confirmations
- Employee Surveys
- Trigger-Based Workflows
- Digital Signage
- Navigation Extensions
- Full Group Support
- Administration
- Analytics
- Stream Admins
- Topic Analytics
- SFTP Sync
Connected Workplace – Contact vendor
- Integrations that improve data access, streamline processes and increase productivity.
- Everything from Reach & Engage and Automate & Analyze plus:
- Access to the REST API
- SAML Single-Sign-On
Integrations
Beekeeper integrates with various cloud applications, human resource information systems, and other tools.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hilton, Domino's, Wireless Vision
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A secure, intuitive, and unified employee application that optimizes how non-desk workers from various industries communicate, collaborate, and engage.
Company Email
contact@beekeeper.io
Contact No.
Company's Address
Beekeeper AG
Honggerstrasse 65
8037 Zurich
Switzerland
Beekeeper Comparisons
Popular Beekeeper Alternatives
In the event you continue having second thoughts about which service will perform best for your business it might be a sensible idea to analyze each service’s social metrics. These metrics are usually a sign of how popular a given software is and how big is its online presence.For example, if you look at Freshchat LinkedIn profile you’ll learn that they are followed by 23516 users. In case of Beekeeper the number of followers on their LinkedIn page is 3273.
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