What is better Freshdesk Contact Center or Fuze? A great way to find the appropriate Business Phone Systems product for your business is to cross-check the solutions against each other. Here you can compare Freshdesk Contact Center and Fuze and see their functions compared thoroughly to help you pick which one is the superior product.
Also, you can examine their overall ratings, for instance: overall score (Freshdesk Contact Center: 9.2 vs. Fuze: 8.6) and user satisfaction (Freshdesk Contact Center: 100% vs. Fuze: 98%). Browse through their varying features and similarities and see which one outperforms the other. Moreover, imagine your company tomorrow; will your company outgrow the app in the next 3-5 years?
If you have to quickly identify the more reliable Call Center Software according to our review team we recommend you examine one of these services: Zendesk, Freshdesk Contact Center, JustCall.
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
Fuze integrates with the following business systems and applications:
Gong AI
Slack
Samsung
Salesforce
Zendesk
Office365
Skype for business
Outlook
Gmail
Google calendar
Dropbox
SharePoint
OneDrive
Box
Adobe
Google Drive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Trustpilot, Associated Press, National Geographic, Careerbuilder, AstraZeneca, Kronos, American Pacific Mortgage, US Auto Sales, Messila Valley Transportation
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Fuze is a global cloud communications company that provides a unified communications and contact center experience for the enterprise. With Fuze's enterprise-grade and centralized platform, businesses can take advantage of simplified yet flexible communication tools.
Every time you compare various Business Phone Systems products you shouldn’t just analyze their features list and available pricing plans. Keep in mind the product must be matching your work processes and company so the more flexible their offer the better. Check what platforms are supported by Freshdesk Contact Center and Fuze and ensure you will get mobile support for whichever devices you work on in your company. You should also learn which languages and countries are supported, because this may be a deal breaker for many firms.
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