Fonality
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Alerts & Notifications
- Auto-Attendant
- BLF Support
- Branch Office Support
- Call Forwarding
- Call Out From Voicemail
- Call Return From Voicemail
- SMS/Pager Voicemail Notification
- Call Return
- Call Screening
- Conference Calling
- Custom Caller ID
- Dial by Extension
- Dial by Name
- Direct Inward Dial
- Do Not Disturb
- e911 Service
- Extension Groups
- Find Me/Follow Me
- Find Me Rules Suspension
- General Voice Mailbox
- Historical System Graphs
- Inbound/Outbound Call Reports
- Intercom
- IVR Authentication
- Mobile Phone Integration
- Music-On-Hold
- Marketing Message-On-Hold
- Name Directory
- Visual Queues
- Night Mode
- Paging
- Password Administration
- Personal Automated Attendant
- PSTN-Fallback
- Real-Time Reporting
- Redial
- Remote Phone Use
- Report Exporting
- Ring-All
- Route by DIDs
- Share Line Appearances
- Speed Dial
- Announced & Unannounced Transfers
- Voice Prompts
- Voicemail
- Web-Based Control Panel
- Operator Panel
- Call Parking
- Call Transfer to Voicemail
- Call Transfer to Hold
- Busy Ring Back Call Option
- Barge/Monitor/Whisper
- Telecommuters
- Call Screening
- Drag-and-Drop Call Management
- Easy Dialer
- Extension Groups with Permissions
- Virtual Extensions
- Queue Status
- Customizable Reason Codes
- Automatic Call Distribution
- Skills-Based Routing
- Agent Variable Log-off
- Queue Status
- CRM Integration
- Queue Summary Component
- Queue Detail Component
- “No one is Answering” Alert
- Abandon Call Alert
- Agent Broadcast Alerts
- Toll Restrictions
- On-the-Fly Recording
- Dedicated Phone Numbers
- Phone Number Porting
- Caller/Call Waiting Number
- Click-to-Call
- Outbound Caller-ID
- Extension BLF
- Multiple Calls
- Google Contacts Integration
- Contact Cards Supported
- Desktop Alerts
- Color-Coded Call Status
- Click-to-Call Mobile Phone
- Hold Time Announcement
- Agent Call Recording
- Agent Variable Log-off
- Reset Queue Stats
- Agent Hot Desk
Pricing Info
Pricing Info
NetFortris offers three enterprise pricing options for Fonality. The packages and their inclusions are detailed below to help you decide which one is the most suitable for your organization.
Essentials – $19.99/user/month
- More than 100 Phone Features
- Unlimited Calls
- Unlimited Basic Queues
- Auto Attendant
- 24/7 Gold Support
- Fonality Academy Training
Professional – $24.99/user/month
- All Essential Features
- Softphone
- Heads Up Display Web
- Heads Up Display Mobile App
- Click to Dial Browser Extension
- Integrations
- Audio Conference
- On-Demand Recording
- Daily Email Reports
Ultimate – $34.99/user/month
- All Professional Features
- Voicemail Transcription
- HD Video Collaboration
- Advanced Call Center Agent License
The Professional and Ultimate enterprise pricing options include a free phone rental.
Integrations
Integrations
NetFortris provides you with the means to integrate Fonality with your existing and future business tools. The following are only a few examples of applications supported:
- Zendesk
- Salesforce
- Zipwhip
- eAgent
- Snap Recordings
- Blitz Lead Manager
- Box
- OneDrive
- Dropbox
- Google Drive
For more information regarding interfaces, visit the website for the documentation or get in touch with the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
San Jose Earthquakes, The Oakland Raiders, Philadelphia 76ers
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A flexible-deployment complete business communications solution that adapts to your changing needs.
Company Email
Contact No.
Company's Address
NetFortris
6900 Dallas Parkway
Suite 250, Plano, TX 75024
USA
Fonality Comparisons
Popular Fonality Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- SIP trunks
- Audio conference bridge
- Call blasting
- Call recording
- Call scheduling
- Follow me find me
- Unlimited call handling
- On-hold music
- Call announcement
- Virtual auto attendant
- Add-on number
- Miss call notifications
- Conference call 3way
- Call transferring
- IOS and Android app
- Caller ID display
- Call blocking
- Call logs
- Dial-by-name directory
- Voicemail-to-email/APP
- Send and receive faxes
- Make outbound calls
- Manage everything online
- Voice talent studio
Pricing Info
UniTel Voice offers a straightforward enterprise pricing structure with simple plans:
Starter @ $9.99/month
- 500 minutes/month
- 1 tollfree or local number
- Unlimited extensions and voicemail boxes
- Send and receive faxes
- All UniTel Voice features
Plus @ $19.99/month
- Everything in Starter
- 1500/month
Pro @ $29.99/month
- Everything in Plus
- 3000 minutes/month
Unlimited @ $69.99/month
- Everything in Pro
- Unlimited monthly minutes
Integrations
No available information.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
LVRG, Five Star Charter, vacation toy rentals, Inc
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A robust virtual business phone system for small businesses, medium-sized businesses, freelancers, and nonprofit organizations.
Company Email
sales@unitelvoice.com
Contact No.
Company's Address
Unitel
1280 Iroquois Ave, Suite 200
Naperville, IL 60563
UniTel Voice Comparisons
Popular UniTel Voice Alternatives
Every time you compare different Business Phone Systems apps you shouldn’t simply look at their features list and provided pricing packages. Pay attention to the fact that the solution should be adjusted to your work processes and team so the more flexible their offer the better. Check which platforms are supported by Fonality and UniTel Voice and make sure you will get mobile support for whichever devices you use in your company. It may also be a good idea to examine which languages and countries are supported, because this may be a deal breaker for many companies.
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