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Compare UniTel Voice vs Freshcaller

What is better UniTel Voice or Freshcaller? If you’re having a hard time selecting the best Business Phone Systems product for your needs, we suggest that you compare the available software and see which service offers more benefits. For instance, here you can examine UniTel Voice (overall score: 7.7; user rating: 100%) vs. Freshcaller (overall score: 9.0; user rating: 100%) for their overall performance.

You can even see which one provides more features that you need or which has more suitable pricing plans for your current budget. Having a clear table to match their features will significantly boost the odds of obtaining the right product for your company. Pay attention to other factors of the software such as if it’s easy to use, flexibility, scalability, and pricing plans.

We are aware that not all companies have enough time to test a large number of various products, so we prepared a list of recommendations that you may find useful. Our top selections for the Business Phone Systems category are: Axon Virtual PBX, Freshcaller, RingCentral.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.7

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $9.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • SIP trunks
  • Audio conference bridge
  • Call blasting
  • Call recording
  • Call scheduling
  • Follow me find me
  • Unlimited call handling
  • On-hold music
  • Call announcement
  • Virtual auto attendant
  • Add-on number
  • Miss call notifications
  • Conference call 3way
  • Call transferring
  • IOS and Android app
  • Caller ID display
  • Call blocking
  • Call logs
  • Dial-by-name directory
  • Voicemail-to-email/APP
  • Send and receive faxes
  • Make outbound calls
  • Manage everything online
  • Voice talent studio

Pricing Info

UniTel Voice offers a straightforward enterprise pricing structure with simple plans:

Starter @ $9.99/month

  • 500 minutes/month
  • 1 tollfree or local number
  • Unlimited extensions and voicemail boxes
  • Send and receive faxes
  • All UniTel Voice features

Plus @ $19.99/month

  • Everything in Starter
  • 1500/month

Pro @ $29.99/month

  • Everything in Plus
  • 3000 minutes/month

Unlimited @ $69.99/month

  • Everything in Pro
  • Unlimited monthly minutes

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

LVRG, Five Star Charter, vacation toy rentals, Inc

Integrations

No available information.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A robust virtual business phone system for small businesses, medium-sized businesses, freelancers, and nonprofit organizations.

Company Email

sales@unitelvoice.com

Contact No.

Company's Address

Unitel
1280 Iroquois Ave, Suite 200
Naperville, IL 60563

NOAWARDS
YET

SmartScore™

OUR SCORE 9.2

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

by quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Local phone numbers
  • Toll-free numbers
  • International numbers
  • Vanity numbers
  • Global phone usage
  • Port-in numbers
  • Call masking
  • Voicemail
  • Business hours
  • Route to groups
  • Custom greetings
  • Auto-receptionists
  • Multi-level IVR
  • Wait queues
  • Information extensions
  • Call failover
  • Call blocking
  • Real-time phone provisioning
  • Shared lines
  • Automatic call recording
  • Call logs
  • Real-time dashboard
  • Call queue visibility
  • Agent presence status
  • Centralized management
  • Call monitoring
  • Call barging
  • Call from any number
  • Reporting
  • Inbound caller ID
  • Contextual response and In place editing
  • Call forwarding
  • Answer in browser
  • Call notes
  • Customer interaction history
  • Desktop notifications
  • In-call actions
  • Call conferencing
  • Warm transfer

Pricing Info

Freshcaller’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Loupen

Integrations

No information available.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems.

Company Email

hello@freshcaller.com

Contact No.

Company's Address

1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA

It may not always be sufficient to simply compare UniTel Voice and Freshcaller with one another. While specific tools, pricing and customer reviews are all important and should be included when making a final choice, you should also check out the recognition and awards merited by each product. In many cases a less dominant service may turn out to be an amazing choice that was distinguished with B2B awards such as our Supreme Software Award which shows that regardless of limited market presence it’s a significant contender to the software that dominate the market.

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