Fonality
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Alerts & Notifications
- Auto-Attendant
- BLF Support
- Branch Office Support
- Call Forwarding
- Call Out From Voicemail
- Call Return From Voicemail
- SMS/Pager Voicemail Notification
- Call Return
- Call Screening
- Conference Calling
- Custom Caller ID
- Dial by Extension
- Dial by Name
- Direct Inward Dial
- Do Not Disturb
- e911 Service
- Extension Groups
- Find Me/Follow Me
- Find Me Rules Suspension
- General Voice Mailbox
- Historical System Graphs
- Inbound/Outbound Call Reports
- Intercom
- IVR Authentication
- Mobile Phone Integration
- Music-On-Hold
- Marketing Message-On-Hold
- Name Directory
- Visual Queues
- Night Mode
- Paging
- Password Administration
- Personal Automated Attendant
- PSTN-Fallback
- Real-Time Reporting
- Redial
- Remote Phone Use
- Report Exporting
- Ring-All
- Route by DIDs
- Share Line Appearances
- Speed Dial
- Announced & Unannounced Transfers
- Voice Prompts
- Voicemail
- Web-Based Control Panel
- Operator Panel
- Call Parking
- Call Transfer to Voicemail
- Call Transfer to Hold
- Busy Ring Back Call Option
- Barge/Monitor/Whisper
- Telecommuters
- Call Screening
- Drag-and-Drop Call Management
- Easy Dialer
- Extension Groups with Permissions
- Virtual Extensions
- Queue Status
- Customizable Reason Codes
- Automatic Call Distribution
- Skills-Based Routing
- Agent Variable Log-off
- Queue Status
- CRM Integration
- Queue Summary Component
- Queue Detail Component
- “No one is Answering” Alert
- Abandon Call Alert
- Agent Broadcast Alerts
- Toll Restrictions
- On-the-Fly Recording
- Dedicated Phone Numbers
- Phone Number Porting
- Caller/Call Waiting Number
- Click-to-Call
- Outbound Caller-ID
- Extension BLF
- Multiple Calls
- Google Contacts Integration
- Contact Cards Supported
- Desktop Alerts
- Color-Coded Call Status
- Click-to-Call Mobile Phone
- Hold Time Announcement
- Agent Call Recording
- Agent Variable Log-off
- Reset Queue Stats
- Agent Hot Desk
Pricing Info
Pricing Info
NetFortris offers three enterprise pricing options for Fonality. The packages and their inclusions are detailed below to help you decide which one is the most suitable for your organization.
Essentials – $19.99/user/month
- More than 100 Phone Features
- Unlimited Calls
- Unlimited Basic Queues
- Auto Attendant
- 24/7 Gold Support
- Fonality Academy Training
Professional – $24.99/user/month
- All Essential Features
- Softphone
- Heads Up Display Web
- Heads Up Display Mobile App
- Click to Dial Browser Extension
- Integrations
- Audio Conference
- On-Demand Recording
- Daily Email Reports
Ultimate – $34.99/user/month
- All Professional Features
- Voicemail Transcription
- HD Video Collaboration
- Advanced Call Center Agent License
The Professional and Ultimate enterprise pricing options include a free phone rental.
Integrations
Integrations
NetFortris provides you with the means to integrate Fonality with your existing and future business tools. The following are only a few examples of applications supported:
- Zendesk
- Salesforce
- Zipwhip
- eAgent
- Snap Recordings
- Blitz Lead Manager
- Box
- OneDrive
- Dropbox
- Google Drive
For more information regarding interfaces, visit the website for the documentation or get in touch with the support team.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
San Jose Earthquakes, The Oakland Raiders, Philadelphia 76ers
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A flexible-deployment complete business communications solution that adapts to your changing needs.
Company Email
Contact No.
Company's Address
NetFortris
6900 Dallas Parkway
Suite 250, Plano, TX 75024
USA
Fonality Comparisons
Popular Fonality Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multi-Zone Time Router
- Voice Menu
- Caller ID Routing
- Unified VoiceEmail
- Text To Speech and Audio Playback
- Real-Time Notifications
- Queues
- Call Recording
- Virtual Conference Rooms
- Unique Drag-and-Drop Web Interface
- Flexibility and Scalability
- Bring Your Own Device
- Connect Existing IP Phones, Softphones, SIP Trunks, and VoIP-enabled software/hardware
- Choose Your Own Telephony Provider
Pricing Info
Alongside its free edition, phone.systems offers several SMB and enterprise pricing plans for all users to choose from. The plans are available through a monthly or annual subscription, and the pricing varies based on the edition you’re going to purchase and the features you want to include.
In addition, If your organization is a service provider, please contact the company and ask for a custom quote. Meanwhile, here are the details for phone.systems’ SMB and enterprise pricing plans:
Free
- $0
- Call Center
- API
Basic
- $2/User/Mo. – Billed Monthly
- $20/User/Yr. – Billed Annually
- Call Center
- API
Business
- $5/User/Mo. – Billed Monthly
- $50/User/Yr. – Billed Annually
- phone.systems
- CAll Center
- API
Enterprise
- $10/User/Mo. – Billed Monthly
- $100/User/Yr. – Billed Annually
- phone.systems
- CAll Center
- API
- CRM Integration
- Co-Branding
For Service Providers
- Please contact the vendor, and ask for a quote.
Integrations
phone.systems supports integration with existing CRM systems, IP Phones and softphones, SIP trunks, and VoIP-enabled hardware and applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Granstream Networks, Coriolis Enterprise, Convergia
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An advanced, flexible, and scalable cloud-based telephony solution that permits organizations and companies to apply various strategies for routing calls automtically, create virtual conference rooms, and access other powerful features that help them increase business efficiency, connect workers and customers across global locations, and remove the barriers associated with the traditional phone system.
Company Email
sales@didww.com
Contact No.
Company's Address
DIDWW Ireland Limited
10/13 Thomas Street
The Digital Hub
Dublin 8, Ireland
phone.systems Comparisons
Popular phone.systems Alternatives
Every time you select a app that you are sure will work best for your company you shouldn’t simply pay attention to what reviewers have to say about it. Quite frequently individual experience with the software may be different, depending on specific preferences and needs. This is why in our reviews we also provide our User Satisfaction Rating for every app to give you a quick impression of how actual users of Fonality and phone.systems estimate their contact with the product. Our algorithm is built around complex analysis of product appearances on other websites, social networks and blogs, so you are going to receive a comprehensive and credible overview of what other people think about each service. In this example Fonality got a total satisfaction rating at 90% while for phone.systems 100% of users claim they had an enjoyable experience with it.
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