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Compare Fonality vs Alliance Phones

What is better Fonality or Alliance Phones? There are many Business Phone Systems products available for businesses right now. The ideal way to find out which app fits your needs best is to evaluate them side by side. As an example, here you can examine Fonality and Alliance Phones for their overall score (8.2 vs. 7.5, respectively) or their user satisfaction rating (90% vs. 100%, respectively).

You can also check their capabilities and pricing conditions along with other helpful information below. When matching products make sure to compare their related features and mark their distinctive elements to have a clearer picture of both deals. Likewise, bear in mind to check secondary features including security, backup, usability, and customer service.

If you want to quickly locate the optimal Business Phone Systems according to our experts we recommend you examine one of these solutions: RingCentral, Freshcaller, Axon Virtual PBX.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.2

User Satisfaction

CUSTOMER EXPERIENCE 90%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Alerts & Notifications
  • Auto-Attendant
  • BLF Support
  • Branch Office Support
  • Call Forwarding
  • Call Out From Voicemail
  • Call Return From Voicemail
  • SMS/Pager Voicemail Notification
  • Call Return
  • Call Screening
  • Conference Calling
  • Custom Caller ID
  • Dial by Extension
  • Dial by Name
  • Direct Inward Dial
  • Do Not Disturb
  • e911 Service
  • Extension Groups
  • Find Me/Follow Me
  • Find Me Rules Suspension
  • General Voice Mailbox
  • Historical System Graphs
  • Inbound/Outbound Call Reports
  • Intercom
  • IVR Authentication
  • Mobile Phone Integration
  • Music-On-Hold
  • Marketing Message-On-Hold
  • Name Directory
  • Visual Queues
  • Night Mode
  • Paging
  • Password Administration
  • Personal Automated Attendant
  • PSTN-Fallback
  • Real-Time Reporting
  • Redial
  • Remote Phone Use
  • Report Exporting
  • Ring-All
  • Route by DIDs
  • Share Line Appearances
  • Speed Dial
  • Announced & Unannounced Transfers
  • Voice Prompts
  • Voicemail
  • Web-Based Control Panel
  • Operator Panel
  • Call Parking
  • Call Transfer to Voicemail
  • Call Transfer to Hold
  • Busy Ring Back Call Option
  • Barge/Monitor/Whisper
  • Telecommuters
  • Call Screening
  • Drag-and-Drop Call Management
  • Easy Dialer
  • Extension Groups with Permissions
  • Virtual Extensions
  • Queue Status
  • Customizable Reason Codes
  • Automatic Call Distribution
  • Skills-Based Routing
  • Agent Variable Log-off
  • Queue Status
  • CRM Integration
  • Queue Summary Component
  • Queue Detail Component
  • “No one is Answering” Alert
  • Abandon Call Alert
  • Agent Broadcast Alerts
  • Toll Restrictions
  • On-the-Fly Recording
  • Dedicated Phone Numbers
  • Phone Number Porting
  • Caller/Call Waiting Number
  • Click-to-Call
  • Outbound Caller-ID
  • Extension BLF
  • Multiple Calls
  • Google Contacts Integration
  • Contact Cards Supported
  • Desktop Alerts
  • Color-Coded Call Status
  • Click-to-Call Mobile Phone
  • Hold Time Announcement
  • Agent Call Recording
  • Agent Variable Log-off
  • Reset Queue Stats
  • Agent Hot Desk

Pricing Info

NetFortris offers three enterprise pricing options for Fonality. The packages and their inclusions are detailed below to help you decide which one is the most suitable for your organization.

Essentials – $19.99/user/month

  • More than 100 Phone Features
  • Unlimited Calls
  • Unlimited Basic Queues
  • Auto Attendant
  • 24/7 Gold Support
  • Fonality Academy Training

Professional – $24.99/user/month

  • All Essential Features
  • Softphone
  • Heads Up Display Web
  • Heads Up Display Mobile App
  • Click to Dial Browser Extension
  • Integrations
  • Audio Conference
  • On-Demand Recording
  • Daily Email Reports

Ultimate – $34.99/user/month

  • All Professional Features
  • Voicemail Transcription
  • HD Video Collaboration
  • Advanced Call Center Agent License

The Professional and Ultimate enterprise pricing options include a free phone rental.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

San Jose Earthquakes, The Oakland Raiders, Philadelphia 76ers

Integrations

NetFortris provides you with the means to integrate Fonality with your existing and future business tools. The following are only a few examples of applications supported:

  • Zendesk
  • Salesforce
  • Zipwhip
  • eAgent
  • Snap Recordings
  • Blitz Lead Manager
  • Box
  • OneDrive
  • Dropbox
  • Google Drive

For more information regarding interfaces, visit the website for the documentation or get in touch with the support team.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A flexible-deployment complete business communications solution that adapts to your changing needs.

Company Email

Contact No.

Company's Address

NetFortris
6900 Dallas Parkway
Suite 250, Plano, TX 75024
USA

NOAWARDS
YET

SmartScore™

OUR SCORE 7.5

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Starting from $19.97

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Message/Music On Hold
  • Cloud Contact Management
  • Auto Attendant
  • Extensions
  • Group of Extensions
  • Call Manager
  • Call Rules
  • Call Recording
  • Call Screening
  • Call Logs
  • Voicemail Forwarding
  • Custom Greetings
  • Caller ID Management
  • Call Control Based on Inbound Number
  • Call Forwarding Control
  • Toll-Free Numbers
  • Local Numbers
  • Porting
  • Integration

Pricing Info

Alliance Phones doesn’t offer any enterprise pricing plan, but it provides SMB pricing plans for you to choose from. The plans are available through a monthly subscription, and the pricing varies depending on the number of users in your organization. Give the details a look, and select the best plan that suits your needs:

Easy Plus

  • $29.97/1 User/Mo. -Billed Monthly
  • 1-3 Users
  • Unlimited Minutes
  • Rich PBX Features
  • No Initial Set Up Fees
  • Monthly Contract

Simplicity Plus

  • $24.97/1 User/Mo. -Billed Monthly
  • 4-20 Users
  • Unlimited Minutes
  • Rich PBX Features
  • No Initial Set Up Fees
  • Monthly Contract

Effortless Plus

  • $19.97/1 User/Mo. -Billed Monthly
  • 21-100+ Users
  • Unlimited Minutes
  • Rich PBX Features
  • No Initial Set Up Fees
  • Monthly Contract

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

SFO Express, Expressway Logistics, Diliana Kotova

Integrations

Alliance Phones integrates with the following business applications:

  • Microsoft Outlook
  • Filemaker
  • SugarCRM

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An easy-to-use, reliable, and cost-effective suite of VoIP-based business phone solutions that helps small to medium-sized businesses handle calls from different geographic areas efficiently, reduce communications costs and phone bills, and connect with their customers quickly.

Company Email

sales@alliancephones.com

Company's Address

Alliance Phones Inc.
212 South San Francisco #4
South San Francisco, CA, 94080
USA

RingCentral

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.7

User Satisfaction

CUSTOMER EXPERIENCE 99%

Pricing

Starting from $19.99

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Cloud PBX
  • Auto-Receptionist
  • Call Forwarding
  • (Automated) Call Recording
  • Video Conferencing
  • Audio Conferencing
  • Online Meetings
  • Internet Fax
  • Voicemail and Greeting
  • Voicemail-to-Email
  • Visual Voicemail
  • Multi-level IVR
  • Call Reports
  • Extensions
  • Toll-Free and Local Numbers
  • Online Meetings
  • Collaboration
  • Unlimited Business SMS
  • 3rd-party Integrations (Google, Salesforce, etc)
  • Mobile & Desktop Apps (iOS and Android)
  • Directory Listing
  • International Numbers
  • Role-Based Access Control
  • User Templates
  • Music on Hold
  • Dial-by-Name Directory
  • Call Monitoring
  • Single Sign-On
  • RingCetral Global Office
  • Hot Desking
  • Secure VoIP Service
  • Caller ID Control
  • RingConnect CloudConnect
  • RingOut
  • RingMe
  • Desk Phones
  • Conference Phones
  • Cordless Phones
  • VoIP Headsets
  • Analog Adapters
  • Answering Rules
  • Presence
  • Call Flip
  • Call Park
  • Call Screening
  • Shared Lines
  • Intercom
  • Paging
  • Call Logs
  • Team Collaboration
  • Personal Demo

Pricing Info

RingCentral offers the following SMB and enterprise pricing plans for users to choose from. You may check out their free 15-day trial to try their premium features for a maximum of 5 users with 50-minute talk time each. Once the trial is done, you may cancel or opt for any of the plans below. It’s worth noting that the cost of the plan is based on the number of users. The more users you have, the lesser the amount of the monthly plan.

Essentials – starting from $19.99/month/user

  • Billed annually
    • 2-10 users – $19.99/month/user
    • 1 user – $29.99/month/user
  • Billed monthly
    • 2-10 users – $29.99/month/user
    • 1 user $39.99/month/user
  • Up to 10 users
  • Toll-free or local number
  • 100 toll-free minutes/month
  • 4 people video conferencing

Standard – starting from $19.99/month/user

  • Billed annually
    • 1,000-9,999 users – $19.99/month/user
    • 100-999 users – $22.99/month/user
    • 2-99 users – $24.99/month/user
    • 1 user – $34.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $49.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 1,000 toll-free minutes/month
  • 4 people video conferencing
  • Unlimited internet fax

Premium – starting from $29.99/month/user

  • Billed annually
    • 1,000-9,999 users – $29.99/month/user
    • 100-999 users – $32.99/month/user
    • 2-99 users – $34.99/month/user
    • 1 user – $44.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $44.99/month/user
    • 1 user – $54.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 2,500 toll-free minutes/month
  • 50 people video conferencing
  • Unlimited internet fax
  • Automatic call recording

Ultimate – starting from $39.99/month/user

  • Billed annually
    • 1,000-9,999 users – $39.99/month/user
    • 100-999 users – $42.99/month/user
    • 2-99 users – $49.99/month/user
    • 1 user – $59.99/month/user
  • Billed monthly
    • 1,000-9,999 users – $49.99/month/user
    • 100-999 users – $52.99/month/user
    • 2-99 users – $59.99/month/user
    • 1 user – $69.99/month/user
  • Unlimited users
  • Toll-free or local number
  • 10,000 toll-free minutes/month
  • 75 people video conferencing
  • Unlimited internet fax
  • Automatic call recording
  • Voicemail-to-text

For businesses with more than 10,000 users, you may contact the vendor for a custom quote.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

BMW, Deep South, Smart Warehousing, Binswanger Glass

Integrations

RingCentral supports integrations with the following business systems and applications:

  • Box
  • Google
  • Outlook
  • Salesforce
  • Zendesk
  • Desk.com
  • Microsoft
  • Dropbox
  • Okta
  • Oracle Sales Cloud
  • ServiceNow
  • Zendesk

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

RingCentral won our Best Phone System award. It's a perfect cloud phone system designed to make business communications easier.

Company Email

Contact No.

Company's Address

RingCentral, Inc.
20 Davis Drive
Belmont, CA 94002
USA

In the event you continue having doubts about which app will perform best for your business it might be a sensible idea to examine each service’s social metrics. Such metrics are usually a sign of how popular every app is and how big is its online presence.For instance, if you analyze Fonality LinkedIn profile you’ll see that they are followed by 1638 users. In case of Alliance Phones the number of followers on their LinkedIn page is 38.

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