Freshdesk Contact Center

NOAWARDS
YET
Pricing:
Starting from $19.97
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Cloud PBX
- Message/Music On Hold
- Cloud Contact Management
- Auto Attendant
- Extensions
- Group of Extensions
- Call Manager
- Call Rules
- Call Recording
- Call Screening
- Call Logs
- Voicemail Forwarding
- Custom Greetings
- Caller ID Management
- Call Control Based on Inbound Number
- Call Forwarding Control
- Toll-Free Numbers
- Local Numbers
- Porting
- Integration
Pricing Info
Pricing Info
Alliance Phones doesn’t offer any enterprise pricing plan, but it provides SMB pricing plans for you to choose from. The plans are available through a monthly subscription, and the pricing varies depending on the number of users in your organization. Give the details a look, and select the best plan that suits your needs:
Easy Plus
- $29.97/1 User/Mo. -Billed Monthly
- 1-3 Users
- Unlimited Minutes
- Rich PBX Features
- No Initial Set Up Fees
- Monthly Contract
Simplicity Plus
- $24.97/1 User/Mo. -Billed Monthly
- 4-20 Users
- Unlimited Minutes
- Rich PBX Features
- No Initial Set Up Fees
- Monthly Contract
Effortless Plus
- $19.97/1 User/Mo. -Billed Monthly
- 21-100+ Users
- Unlimited Minutes
- Rich PBX Features
- No Initial Set Up Fees
- Monthly Contract
Integrations
Integrations
Alliance Phones integrates with the following business applications:
- Microsoft Outlook
- Filemaker
- SugarCRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
SFO Express, Expressway Logistics, Diliana Kotova
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An easy-to-use, reliable, and cost-effective suite of VoIP-based business phone solutions that helps small to medium-sized businesses handle calls from different geographic areas efficiently, reduce communications costs and phone bills, and connect with their customers quickly.
Company Email
sales@alliancephones.com
Contact No.
Company's Address
Alliance Phones Inc.
212 South San Francisco #4
South San Francisco, CA, 94080
USA
Alliance Phones Comparisons
Popular Alliance Phones Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Local phone numbers
- Toll-free numbers
- International numbers
- Vanity numbers
- Global phone usage
- Port-in numbers
- Call masking
- Voicemail
- Business hours
- Route to groups
- Custom greetings
- Auto-receptionists
- Multi-level IVR
- Wait queues
- Information extensions
- Call failover
- Call blocking
- Real-time phone provisioning
- Shared lines
- Automatic call recording
- Call logs
- Real-time dashboard
- Call queue visibility
- Agent presence status
- Centralized management
- Call monitoring
- Call barging
- Call from any number
- Reporting
- Inbound caller ID
- Contextual response and In place editing
- Call forwarding
- Answer in browser
- Call notes
- Customer interaction history
- Desktop notifications
- In-call actions
- Call conferencing
- Warm transfer
Pricing Info
Freshdesk Contact Center’s SMB and enterprise pricing information is available only upon request. Contact the company for more details, and ask for your quote.
Integrations
No information available.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Loupen
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshcaller is a young, yet very promising call center and multi-level IVR solution that allows users to restructure and modernize their cloud-hosted support systems. It is primarily designed for SME use. The user interface is very intuitive and it is fitted with comprehensive features like interaction history and call recording.
Company Email
hello@freshcaller.com
Contact No.
Company's Address
1250 Bayhill Drive, Suite 315,
San Bruno, CA 94066
USA
Freshdesk Contact Center Comparisons
Popular Freshdesk Contact Center Alternatives
Almost as essential as functionalities and user support level are pricing options made available by Alliance Phones and Freshdesk Contact Center. While price should not be the only aspect it’s definitely a key thing to consider. You should expect a flexible pricing package that can be adjusted to your team size and easily scaled up every time your business expands. Be sure that you don’t pick pricing plans that have extra functionalities that you won’t find useful and always make an effort to get in touch with the vendor directly because enterprises can frequently count on special pricing. You should also try out a free trial or demo of each product to spend at least some time working with it. It’s a useful experience that doesn’t require you to invest any money and offers a reliable overview of what it feels like to work with Alliance Phones and Freshdesk Contact Center.
Page last modified