What is better Feefo or LiveHelpNow? Finding the suitable Customer Support Software product is as simple as assessing the strong and weaker functions and terms offered by Feefo and LiveHelpNow. Here it's also possible to match their general scores: 7.3 for Feefo vs. 7.3 for LiveHelpNow. Or you can look at their general user satisfaction rating, N/A% for Feefo vs. N/A% for LiveHelpNow.
We suggest that you spend some time to analyze their unique features and figure out which one is the better option for your company. Likewise, remember to take into account your company’s or industry’s special situation, for instance, a multilingual app for a global staff or a mobile platform to help you work away from your office.
Users who are pressed for time or want a recommendation from our experts might want to take a look at these top choices for the current year: .
Feefo offers pricing on a by quote basis. Please contact the vendor directly to get a quote. There is also a free trial with limited features available.
Out of the box, LiveHelpNow integrates with the following applications:
Google Analytics and Adwords
Join.me Cobrowsing
SalesForce CRM
Twitter
Webhooks
MailChimp
HubSpot
To integrate LiveHelpNow live chat software with other apps, you should use Custom Information Feed or LiveHelpNow Eventing API. LiveHelpNow also offers more advanced integrations on a project basis. Please contact the vendor for more information about custom integration services.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Southern Adventist University, California State University Fresno, NBC Sports, Dell
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveHelpNow is a help desk software product for customer service and live chat. The platform provides a host of features to help you offer better all-round service.
You should pay attention to the fact that while both Feefo and LiveHelpNow may provide an excellent set of features each solution could be aimed at a different business size. If you are comparing features you should pay attention to a company size they are meant for. Specific functionalities could scale up efficiently for large enterprises but if you run a small or medium company it’s usually better to avoid paying for advanced features that you might never use.
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