TeamSupport
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Email Feedback Gathering
- Widget Feedback Gathering
- Social Media Feedback Gathering
- SMS Feedback Gathering
- App-Based Feedback Gathering
- Feedback Entries Filters
- Customer Grouping & Segmentation
- Public Board Option
- Reward Program & Management
- Real-Time Insights
- API & Webhooks
- Slack Integration
- Zapier Integration
Pricing Info
Pricing Info
Feedier offers one free plan and three enterprise pricing options, one of which requires you to request for a custom quote. The packages and their features and services are outlined below to help you determine the best plan for your organization.
Free Plan – Free
- 200 Feedback Entries per Month
- 1 Feedback Carrier
- 5 Team Members
- Reports & Insights
- 1,000 Emails per Month
- Zapier Integration
- 5/7 Ticket Support
Standard Plan – $49.90/month or $548.90/year
- All Free Plan Features
- Unlimited Feedback Entries
- 5 Feedback Carriers
- 20 Team Members
- 15,000 Emails per Month
- 500 SMS per Month
- Custom Links
- 7/7 Ticket Support
Enterprise Plan – $139.90/month or $1,538.90/year
- All Standard Plan Features
- Unlimited Feedback Entries
- Unlimited Feedback Carriers
- Unlimited Team Members
- 150,000 Emails per Month
- 1,500 SMS per Month
- Custom Domain
- Phone Support
Custom Plan – request a quote
- All Enterprise Plan Features
- Unlimited SMS
- Unlimited Email
- Custom Question Types
- Custom Reward Program
- Custom API Integration
- Custom Notifications
All plans include the following:
- Simple Survey Builder
- Multiple Question Types
- Multiple Reward Types
- API & Webhooks
- Email & Slack Notifications
Integrations
Integrations
Feedier connects with Zapier to enable you to synchronize the solution with a wide array of applications. It can interface with slack as well for notification purposes. You can also utilize the API and Webhooks for custom integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An organized and gamified feedback gathering application for businesses.
Company Email
contact@feedier.com
Company's Address
Alkalab SAS
16 Place Caulier
5900 Lille
France
Feedier Comparisons
Popular Feedier Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
Agent tools
- Intuitive online help desk interface
- Customizable dahsboard
- Powerful search
- Integrated screen recordings
- Mobile agent tools
- Ticket automation
- SLA management
Collaboration
- WaterCooler social networking tool
- Groups
- Internal chat
- Wiki
- Community
Customer self-service
- Advanced portal tools
- Ticket deflection
- Knowledge base
Multi-channel support
- Email integration
- Integrated live chat
- Facebook integration
- Integrated customer database
- Product database
- Track service contracts
- Integration with popular CRM systems
Management tools
- Reporting and metrics
- Rights management
- Integration with business intelligence systems
Pricing Info
TeamSupport is a cloud hosted collaborative help desk solution available in the following SMB and enterprise pricing plans:
Support Desk – $50 per agent per month, billed annually
- Designed for end-user customer support or internal help desk operations;
- Lets you easily assign, track and manage support requests.
Enterprise –
$65 per agent month, billed annually
- You can connect customer support
- Product development and product management
- Teams can use the same tool and share data
- Track support issues, product bugs, defects, and feature enhancements.
Integrations
TeamSupport integrates with the following business systems and applications:
- JIRA
- ServiceNow
- HubSpot
- Slack
- Salesforce.com
- Beanstalk
- Highrise
- MailChimp
- Nicereply
- Zoho Reports
- Dropbox
- Zapier
- Rest API
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AT&T, Walmart, American Lung Association, Fuji Film, NBA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TeamSupport is a complete customer support platform that facilitates communication and collaboration between your teams and clients. Designed for B2B users, the platform offers customer self-service portals, ticket management, ticket automation, and live chat, among others. Collaborative tools also allow team members to efficiently work together to resolve customer issues.
Company Email
sales@teamsupport.com
Contact No.
Company's Address
100 Highland Park Village, Suite 200
Dallas, TX 75205
USA
TeamSupport Comparisons
Popular TeamSupport Alternatives
Both Feedier and TeamSupport were evaluated by a panel of independent B2B experts who carried out a full examination of all core aspects of each service. Their ultimate score was prepared with unique SmartScore algorithm which provides an individual partial score to every component including: main features, customer support, mobile device support, security, client satisfaction as well as reviews in other media. Here at FinancesOnline we realize useful features are not the only thing essential to a business so we do our best to pay attention to all sides of a app before coming up with its final rating.
Page last modified