Freshservice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Email Feedback Gathering
- Widget Feedback Gathering
- Social Media Feedback Gathering
- SMS Feedback Gathering
- App-Based Feedback Gathering
- Feedback Entries Filters
- Customer Grouping & Segmentation
- Public Board Option
- Reward Program & Management
- Real-Time Insights
- API & Webhooks
- Slack Integration
- Zapier Integration
Pricing Info
Pricing Info
Feedier offers one free plan and three enterprise pricing options, one of which requires you to request for a custom quote. The packages and their features and services are outlined below to help you determine the best plan for your organization.
Free Plan – Free
- 200 Feedback Entries per Month
- 1 Feedback Carrier
- 5 Team Members
- Reports & Insights
- 1,000 Emails per Month
- Zapier Integration
- 5/7 Ticket Support
Standard Plan – $49.90/month or $548.90/year
- All Free Plan Features
- Unlimited Feedback Entries
- 5 Feedback Carriers
- 20 Team Members
- 15,000 Emails per Month
- 500 SMS per Month
- Custom Links
- 7/7 Ticket Support
Enterprise Plan – $139.90/month or $1,538.90/year
- All Standard Plan Features
- Unlimited Feedback Entries
- Unlimited Feedback Carriers
- Unlimited Team Members
- 150,000 Emails per Month
- 1,500 SMS per Month
- Custom Domain
- Phone Support
Custom Plan – request a quote
- All Enterprise Plan Features
- Unlimited SMS
- Unlimited Email
- Custom Question Types
- Custom Reward Program
- Custom API Integration
- Custom Notifications
All plans include the following:
- Simple Survey Builder
- Multiple Question Types
- Multiple Reward Types
- API & Webhooks
- Email & Slack Notifications
Integrations
Integrations
Feedier connects with Zapier to enable you to synchronize the solution with a wide array of applications. It can interface with slack as well for notification purposes. You can also utilize the API and Webhooks for custom integrations.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An organized and gamified feedback gathering application for businesses.
Company Email
contact@feedier.com
Company's Address
Alkalab SAS
16 Place Caulier
5900 Lille
France
Feedier Comparisons
Popular Feedier Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Basic Ticketing
- Self Service Portal
- Knowledge Base
- Intelligent Automation Tools
- CMDB
- SLA Management
- Scheduler
- Agent Collision
- Service Catalog
- Contract Management
- Asset Reporting
- Basic Reporting
- Advanced Reporting
- Enterprise Reporting
- Portal Customization
- Widgets
- MSP Plugin
- Unlimited Mailboxes
- Custom Mailbox
- Domain Mapping
- IP Whitelisting
- Time Tracking
- Announcements
- Satisfaction Surveys
- Incident Management
- Problem Management
- Change Management
- Release Management
- Multiple Portal Languages
- Multiple SLA Policies
- Multiple Business Hours
- Customizable Agent Roles
- Priority Matrix
- Round Robin
- 1 Free Custom SSL
- Integrated Game Mechanics
Pricing Info
Freshservice offers a plan for modern enterprises as well as add-ons. It has a 14-day free trial where you access all its features. You can start your free trial of Freshservice here.
The pricing plans available for the software are:
Pro – $49/agent/month, billed annually ($59/agent/month)
Pro Day Pass – $7/agent
Freddy AI Agent – $49/100 sessions
Integrations
Native Integrations
- Salesforce
- Sugar CRM
- Capsule
- FreshBooks
- Atlassian Jira
- Harvest
- Google Apps
- Google Calendar
- Google Analytics
- Google Contacts
- Gmail Gadgets
- Google Hangouts
- Google Drive
- LogMeIn Rescue
- HelpOnClick
- iContact
- Zoho CRM
- Snap Engage
- Nimble
- Shopify
- FetchFlow
- Knowlarity
- MailChimp
- Campaign Monitor
- Highrise
- Olark
- Constant Contact
- WorkFlowMax
- SurveyMonkey
- Dropbox
- Screenr
- PivotalTracker
- Zapier
- Batchbook
- Amazon Web Services
- Bomgar
- Box
Third party Integrations
- Userlike
- Magento
- Woo Themes
- OneSky
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
American National Bank, Battery Giant, Rubik
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
Company Email
support@freshservice.com
Contact No.
Company's Address
311 California St.
San Francisco, CA, 94104
USA
Freshservice Comparisons
Popular Freshservice Alternatives
Please keep in mind that even though both Feedier and Freshservice may provide a top quality set of features every software might be designed for a different company size. If you are analyzing various solutions you should give some attention to a business size they are aimed at. Some features may scale up with no problem for big enterprises but if you own a small or medium business it’s frequently more sensible to stay away from paying for customized functionalities that you might never use.
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