What is better Feedback Lite or LiaCX? The perfect Customer Experience Management Software is a program that can tackle your company’s specific demands. You can find which option works really with your enterprise if you examine a wider range of products before you decide which one is the best.
For instance, Feedback Lite and LiaCX are scored at 7.0 and 8.6, respectively, for overall quality and performance. Similarly, Feedback Lite and LiaCX have a user satisfaction rating of 98% and 100%, respectively, which indicates the general response they get from customers. Moreover, get in touch with a current user of the software and solicit their comments about the application in question.
People who want to save some time or could use a Reviews Management Software recommendation from our team might want to take a look at these top choices for this year: Sogolytics, Yotpo, Alchemer.
Currently, Feedback Lite offers a flawless integration with Google Analytics.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Intel, Harvard, 3M
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Feedback Lite is an online survey creation software that lets users build and publish user feedback widgets for websites for improved customer engagement.
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
In the event you are still having doubts about which solution will be best for your business it might be a sensible idea to examine each service’s social metrics. Such metrics are frequently a sign of how popular every product is and how large is its online presence. For instance, in case of Facebook Feedback Lite has 0 likes on their official profile while LiaCX profile is liked by 125 users.
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