What is better eWay-CRM or bpm'online CRM? A good way to find the appropriate CRM Software product for your company is to compare the solutions against each other. Here you can compare eWay-CRM and bpm'online CRM and see their capabilities compared contrastively to help you select which one is the superior product.
Also, you can examine their overall ratings, including: overall score (eWay-CRM: 8.5 vs. bpm'online CRM: 9.3) and user satisfaction (eWay-CRM: N/A% vs. bpm'online CRM: 100%). Analyze their distinctive features and similarities and see which one outperforms the other. Likewise, anticipate the state of what your business will be in years to come; will your company outgrow the app in the next couple of years?
We did our best to review all popular CRM Software solutions that you can find out there, but among them these three deserved our special attention: Salesforce CRM, HubSpot Smart CRM, Freshsales.
eWay-CRM offers a free plan as well as three enterprise pricing options for users to consider. You have the possibility to use a 200 MB package for free, subscribe for a cloud-hosted 10 GB package and pay per month, or purchase the full-time local server license. Here are the details per each package:
Free
200 MB Storage
Customizable
Multiple Devices
Email Support
Premium – Monthly Subscription – $28/user/month
10 GB Storage
Data Sharing
Customizable
Multiple Devices
Mobile App
Phone Support
Premium – Lifetime License – $399/user (+18% annual support fee)
Also eWay-CRM is an open API system, which means you can connect it to virtually any third-party system or business application. TO facilitate service delivery, the system offers native integration to Microsoft Outlook.
Contact the vendor for technical details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Caverion, Skoda, Logicon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
eWay-CRM is a comprehensive CRM for Outlook for users looking to improve traction with customers and turn basic data into operable intelligence.
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
Ideal for small and medium businesses with direct sales teams
Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
Ideal for e-commerce
A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
Cloud – $27 (1000 active contacts/month billed annually)
Active contact is a contact included in one or more campaigns within a 12-month period
Up to 365 emails per year can be sent to one active contact
Custom pricing with the purchase of 50,000+ active contacts
User License
Cloud – $50/user/month billed annually
On-site – $850 per license/lifetime
With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
Cloud – $35/user/month
On-site – $600 per user
Ideal for companies looking to automate helpdesk and contact center operations
A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
Cloud – $50/user/month
On-site – $850 per user
Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
You shouldn’t count on exclusively a wide set of features and scalable pricing plans from a popular CRM Software. Almost as significant as main features is a trustworthy customer support. You want to guarantee that when you have any questions about eWay-CRM or bpm'online CRM, or you run into a problem, or perhaps you’ll need to ask for a certain update or functionality useful to your team you can count on a responsive and helpful customer support. Check out if options such as phone support, tickets or live chat are offered. It’s also a significant advantage if you can benefit from individual training or at the very least an FAQ you can use.
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