What is better eWay-CRM or Birdeye? There is a wide range of CRM Software products available for businesses these days. The ideal way to find out which one fits your needs best is to evaluate them side by side. For example, here you can assess eWay-CRM and Birdeye for their overall score (8.5 vs. 9.0, respectively) or their user satisfaction rating (N/A% vs. 97%, respectively).
You can also check their capabilities and pricing stipulations as well as other useful data below. When matching products make sure you compare their corresponding functions and mark their distinctive elements to obtain a clearer picture of both deals. What is more remember to check secondary factors such as security, backup, intuitiveness, and customer service.
Users who are pressed for time or could use a CRM Software advice from our team might want to try out these top choices for the current year: Freshsales, Salesforce CRM, HubSpot Smart CRM.
eWay-CRM offers a free plan as well as three enterprise pricing options for users to consider. You have the possibility to use a 200 MB package for free, subscribe for a cloud-hosted 10 GB package and pay per month, or purchase the full-time local server license. Here are the details per each package:
Free
200 MB Storage
Customizable
Multiple Devices
Email Support
Premium – Monthly Subscription – $28/user/month
10 GB Storage
Data Sharing
Customizable
Multiple Devices
Mobile App
Phone Support
Premium – Lifetime License – $399/user (+18% annual support fee)
Also eWay-CRM is an open API system, which means you can connect it to virtually any third-party system or business application. TO facilitate service delivery, the system offers native integration to Microsoft Outlook.
Contact the vendor for technical details.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Caverion, Skoda, Logicon
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
eWay-CRM is a comprehensive CRM for Outlook for users looking to improve traction with customers and turn basic data into operable intelligence.
Birdeye integrates with over 3,000 software systems to automate reviews, online visibility, operations, and revenue. Among the third-party applications that Birdeye integrates with include the following:
Cro Software Solutions
FreshBooks
InvoiceASAP
MoverBase
Peachtree
QuickBooks Desktop
QuickBooks Online
Square
The Edge
Zoho CRM
Birdeye also seamlessly integrates with Google apps and services:
Google private API for Reviews
Google My Business
Google Messaging
Google Maps
Google Knowledge Panel
Advanced Google analytics
Google single sign-in
Google Seller Ratings
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
AMN Healthcare, Boardwalk, Ace Rent-a-Car
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A reliable reputation management and customer experience software designed to help businesses transform their customers into a powerful marketing engine. It allows businesses to analyze various customer feedback and reviews across major social channels, surveys, and review sites. Birdeye provides businesses a solid platform for review generation, monitoring, management, and marketing.
Both eWay-CRM and Birdeye were tested by a panel of independent SaaS experts who prepared a thorough analysis of all core aspects of every product. Their final score was prepared by means of unique SmartScore system that gives an individual partial score to each component such as: main functionalities, client support, mobile support, security, client satisfaction and market presence. Here at FinancesOnline we know useful features are not the only factor important to a company so we make sure we pay attention to all sides of a app prior to giving it a final score.
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