What is better EvantoDesk or SysAid? There are many Help Desk Software products in the market right now. The simplest way to find out which service fits your needs best is to examine them side by side. As an example, here you can compare EvantoDesk and SysAid for their overall score (8.0 vs. 9.2, respectively) or their user satisfaction rating (100% vs. 98%, respectively).
Additionally, you can check their features and pricing stipulations and other helpful data below. When matching products make sure to examine their similar advantages and mark their disparities to have a clearer picture of both deals. What is more bear in mind to assess non-core factors such as security, backup, ease-of-use, and customer service.
If you would like to quickly identify the optimal Help Desk Software according to our experts we advise you check out the following products: Zendesk, Freshdesk, Salesforce Service Cloud.
EvantoDesk integrates with the following business systems and applications:
MailChimp
Twitter
Facebook
ClinicAppointments.com
Zapier
QuickBooks
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
Once integrated, you’ll benefit from extended capabilities from within SysAid.
BI Analytics, powered by Qlik
TeamViewer for a robust remote control solution
GFI Software for superior patch management capabilities.
Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
No Help Desk Software will be able to solve all the requirements of a specific team. Though core functionalities of EvantoDesk and SysAid are obviously a priority you should also carefully explore the integrations offered by each product. Very often your team will already be using various kinds of SaaS software in your company and it’s always better to go with services that integrate well with one another. With that approach you will be able to be certain of a smooth transfer of data between your teams and services, which can significantly reduce time spent on migrating between one product and the next.
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