What is better EvantoDesk or SysAid? The best Help Desk Software is a solution that can address your company’s unique demands. It is possible to find which choice works really with your company if you review a wider range of products before you decide which one is the best.
For example, EvantoDesk and SysAid are scored at 8.0 and 9.2, respectively, for general quality and performance. Likewise, EvantoDesk and SysAid have a user satisfaction rating of 100% and 98%, respectively, which indicates the general feedback they get from customers. Better yet, get in touch with a current user of the software and ask for their comments about the application in question.
At the moment, the top products in our Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
EvantoDesk integrates with the following business systems and applications:
MailChimp
Twitter
Facebook
ClinicAppointments.com
Zapier
QuickBooks
Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
Once integrated, you’ll benefit from extended capabilities from within SysAid.
BI Analytics, powered by Qlik
TeamViewer for a robust remote control solution
GFI Software for superior patch management capabilities.
Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
Almost as crucial as features and user support level are pricing packages provided by EvantoDesk and SysAid. Although cost should not be a deciding element it’s without a doubt an important thing to think about. You should look for a flexible pricing plan that can be adjusted to your team size and effortlessly scaled up every time your business develops. Be sure that you don’t opt for pricing plans that have complex tools that you won’t use and always make an effort to contact with the vendor directly as big companies can often benefit from special pricing. You should also check out a free trial or demo of every app to spend at least some time on actual work with the system. It’s a helpful experience that doesn’t require you to invest any money and offers a solid overview of what it’s like to work with EvantoDesk and SysAid.
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