What is better eStreamDesk Helpdesk or Atera? We are here to simplify the cumbersome process of contrasting Help Desk Software products for you. In particular, on this page you can examine the overall performance of eStreamDesk Helpdesk (6.7) and contrast it with the overall performance of Atera (9.0). You can also match their overall user satisfaction rating: eStreamDesk Helpdesk (99%) vs. Atera (100%).
What’s more, research their functions carefully to check which product can better deal with your company’s needs. In general, any business app must let you to quickly check the big picture, at the same time offering you quick access to the details.
Users who don't have much time or want a Help Desk Software advice from our experts might want to examine these top choices for the current year: Zendesk, Freshdesk, Salesforce Service Cloud.
All accounts start with a 30-day free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time.
You can select a plan from presets or fine-tune your custom plan specifications.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
If you research various Help Desk Software services you shouldn’t just look at their list of features and provided pricing plans. Consider that the solution must be adjusted to your needs and team so the more flexible their offer the better. Explore which systems are supported by eStreamDesk Helpdesk and Atera and make sure you will obtain mobile support for whichever devices you use in your company. You should also examine which languages and geographies are supported, because this may be a key element for many businesses.
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