What is better Enalyzer or LiaCX? It’s a good idea to use our scoring system to provide you with a general idea which Customer Experience Management Software product is better for your company. For overall product quality, Enalyzer earned 8.2 points, while LiaCX gained 8.6 points. Meanwhile, for user satisfaction, Enalyzer scored N/A%, while LiaCX scored 100%.
Details about their unique elements, tools, supported platforms, customer support, etc. are given below to give you a more versatile review. Don’t forget to choose only the functions that you need to avoid wasting money for functions which are redundant.
As of now, the best products in our Survey Tools category are: Qualtrics Research Core, Sogolytics, Alchemer.
Enalyzer’s FREE plan comes with the standard features, such as common question types, advanced survey routing, integration with 750+ apps via Zapier, and more!Other pricing plans are available to suit your budget, number of users and survey requirements. This wide range of price points makes Enalyzer one of the most cost-effective survey tools out in the market. There are also multi-user plans that come with volume discounts and tailor-made services. You can contact the vendor for more pricing details or start with a free account.
Free
Standard features
100 respondents
Unlimited surveys
Unlimited questions
Unlimited reports
Online help center
Basic – $32/month
More features
500 respondents
Unlimited surveys
Unlimited questions
Unlimited reports
Email support
Pro – $110/month
All Features
10,000 respondents
Unlimited surveys
Unlimited questions
Unlimited responses
Phone support
Team Plan
For a team of 1 to 5 users
Discounts for additional users on the same team
Offered on an annual basis
Enterprise Plan
For large businesses or organizations
Annual subscription at a fixed price
Subscription for fixed number of users or unlimited users
LiaCX seamlessly integrates with hundreds of third party system, giving you a 360-degree view of your customer experience across all touchpoints and channels.
Through partnership with Dell Boomi, LiaCX integrates with other applications within days, making it easy to integrate customer data from any source including call center, financial data and more.
LiaCX provides built-in connectors to all major CRM, ERP, marketing automation, and data enrichment applications, including
Microsoft Dynamics
Salesforce
Oracle
NetSuite
SAP Analytics
Dell Boomi
Microsoft Excel
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
General Motors, FedEx, Accor Hotels
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Powered by Intouch Insight, LiaCX is created to handle big data collected from surveys, mobile checklists, operational audits, social media, and others. The system automatically converts all data into actionable insights with the help of AI-assisted analytics and boost business performance through LiaCX Action Campaigns.
You shouldn’t count on just a wide range of features and flexible pricing plans from a credible Customer Experience Management Software. Almost as crucial as main features is a top-notch customer support. You want to ensure that in a situation where you have any questions about Enalyzer or LiaCX, or you face some problems, or perhaps you’ll need to request a certain change or functionality useful to your company you can count on a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are available. It’s also a big plus if you can benefit from personal training or at the very least a knowledge base you can use.
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