eDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Centralized Inbox For All Integrations
- Customer Sidebar
- Real-Time, Dynamic Dashboards
- Intelligent Routing
- AI-Powered Ticket Response
- Feedback Management
- SLA Management
- Auto Translate
- Snippets and Templates
- Autoresponder
- Filters
- Labels
- Reporting
- Invoice Generator
- Ticket Assignation
- Live Chat
Pricing Info
Pricing Info
eDesk offers the following basic and enterprise pricing packages:
eDesk Essential – $85/user/month or $69/user/month (Annual Billing)
- Up to three channels
- Up to three users
- Consolidation of tickets from your three channels
- Smart Ticket Allocation
- Single view of customer, product & order details
- Dashboard overview of sales and response performance
- Integrated marketplace SLAs
- Auto-responders
- Snippets & Templates
- Labels & Rules
- Collision detection
- User permissions
- Invoice-generator
- Email support
eDesk Unlimited – $125/user/month or $99/user/month (Annual Billing)
- All eDesk Essential features
- AI-assisted responses
- Chat Widgets
- Feedback Management
- Phone support
eDesk Unlimited+ – $195/user/month or $159/user/month (Annual Billing)
- All eDesk Unlimited features
- API integration
- Auto-translation
- Enterprise Reporting
- 24×7 Agent support
- Dedicated account manager
Integrations
Integrations
eDesk integrates with the following business systems and applications:
- Amazon
- eBay
- Allegro
- Fnac
- Walmart
- Magento
- Shopify
- Bigcommerce
- WooCommerce
- Brightpearl
- Channel Advisor
- Linnworks
- Skubana
- Email Clients
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Simple Tire, DOMU Brands
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A comprehensive customer help desk that is totally designed and geared for e-commerce.
Company Email
support@edesk.com
Contact No.
Company's Address
xSellco Limited
Two Haddington Buildings
Dublin
Ireland
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Lead Management
- Deals & Pipelines
- Activity & Task Management
- Calls & Notes Log
- SMS Integration
- Invoicing & Quotation
- Order Management
- Inventory Management
- Helpdesk
- Field Service App
- GPS Tracking
- Attendance Monitoring
- Reports & Analytics
Pricing Info
dynoCRM’s enterprise pricing information is available only on request.
Integrations
dynoCRM supports integration with the following:
- AWS
- Firebase
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Veda, Timber Group of Industry, Pals Net
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
dynoCRM is a CRM system that provides all the tools organizations and businesses need to seamlessly handle and serve customers.
Company Email
contact@dynocrm.com
Contact No.
Company's Address
dynoCRM
Star Company Pvt Ltd.
Nepal
dynoCRM Comparisons
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If you continue having doubts about which product will work best for your company it may be a good idea to examine each service’s social metrics. These metrics are usually a way to see how popular each service is and how large is its online presence. For instance eDesk Twitter profile has currently 76 followers. At the same time dynoCRM Twitter is followed by 0 users.
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