What is better dynoCRM or ScreenConnect? If you need an efficient Help Desk Software product for your company you must invest time and assess several solutions. It doesn’t have to be challenging, and can be as straightforward as matching their functions in a table like the one below. You will also get a good idea how each product performs. For instance, on this page you can find dynoCRM’s overall score of 8.0 and compare it against ScreenConnect’s score of 9.0; or dynoCRM’s user satisfaction level at 97% versus ScreenConnect’s 96% satisfaction score.
The comparison will help you spot the pros and cons of each service, and make up your mind on which one matches your requirements better. Beyond the rich features, the solution that is easy to understand and use is always the better product.
In the event you want to quickly find the top ERP Software according to our experts we suggest you examine these services: Sage Intacct, NetSuite ERP, Wrike.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
All the data, information and reviews that we offered in this table were collated from official company websites, promotional materials available online, actual experience from real users as well as our personal everyday use of every app by an expert. We pay a lot of attention to extensively analyze each product, so we not only test it internally, but we also match our findings with opinions of other people from the SaaS community.
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