TOPdesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
ITSM:
- Event management
- Incident management
- Problem management
- Change management
- Release management
- Service Request Management
- Service Level Management
- Knowledge management
- Asset and Configurations Management
- Availability Management
- Capacity Management
- Service Continuity Management
- Service Portfolio Management
ITAM:
- Asset management
- Configuration Management
- EasyVista Discovery
ITFM:
- Renewals management
- Invoice Management
- Management of investment requests
- Logistic
- Tax management
Pricing Info
Pricing Info
Pricing is available by quote only. Contact EasyVista directly for detailed pricing information.
Integrations
Integrations
EasyVista offers integration with the following business systems and applications:
- Bomgar
- Nexthink
- Single Sign-On
- Cherwell Service Management
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Covenant Health, Arkema, Auchan
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
EasyVista is a global leader in service management consumerization solutions for mid to large-sized enterprises.
Company Email
Contact No.
Company's Address
3 Columbus Circle
15th Floor, Suite 1532
New York, NY 10019
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Incident Management
- Asset Management
- Change Management
- Knowledge Management
- Problem Management
- Operations Management
- Project Management
- Data Overview & Reports
- Sandbox Environment
- Service Level and Contract Oversight
- Yearly Health Assessment
- Service Uptime Assurance
- Feedback Module
- User Self-Help
- Live chat
- Webshop
Pricing Info
TOPdesk provides enterprise pricing options. All plans include complimentary features such as access to mailboxes, assets, unlimited end users, and the marketplace.
Essential – By quote
- User Self-Help
- Data Overview & Reports
- Knowledge Management
- Incident Management
- Asset Management
- Sandbox Environment
Engaged – By quote
- Everything in the Essential Plan +
- Problem Management
- Operations Management
- Change Management
- Service Level and Contract Oversight
- Feedback Module
Excellent – By quote
- Everything in the Engaged Plan +
- Yearly Health Assessment
- Service Uptime Assurance
- Project Management
- Five-Day Support
- Live Chat
- Webshop
Integrations
TOPdesk integrates with various business systems and applications, including:
- Microsoft Intune
- Microsoft Azure
- Clicksign
- Versio.io
- SMS notifications
- Power BI
- Oracle
- ZigiOps: Jira, Azure, Dynatrace, OpsBridge
- Ebbot AI Chatbot
- Intrafind
- NIVO Identity Management
- ROGER365.io
- Microsoft Teams
- ServiceNow
- Zendesk
- Jira
- Trello
- TeamViewer
The tool comes with an API, facilitating smooth communication with TOPdesk and eliminating the need for intricate custom work connecting with other applications.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nando's, Roots, The University of Memphis
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
TOPdesk excels in optimizing service operations, providing organizations with a streamlined and adaptable solution, fostering collaboration, and enhancing overall operational efficiency.
Company Email
Contact No.
Company's Address
TOPdesk USA, Inc.
3501 Quadrangle Blvd., Suite 200, Orlando, FL 32817
USA
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All the data, details and opinions that we presented in this analysis were collected from official vendor websites, promotional materials available online, real-life experience from real customers as well as our individual hands-on use of each service by a professional reviewer. We pay a lot of attention to thoroughly examine every service, as a result we not only examine it on our own, but we also compare our results with experiences of other people from the SaaS community.
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