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Compare Document360 vs SABIO

What is better Document360 or SABIO? To make sure you acquire the most useful and productive Knowledge Management Software for your enterprise, you should compare products available on the market. For example, here you can match Document360’s overall score of 8.8 against SABIO’s score of 8.0. You can also review their general user satisfaction: Document360 (97%) vs. SABIO (98%).

What’s more, you can review their good and bad points feature by feature, including their terms and conditions and costs. By comparing products you are improving your chances to pick the best software for your requirements. It’s clear you should know your specific needs to realize which service addresses those needs.

Our team put a lot of effort to prepare reviews of all popular Knowledge Management Software solutions offered on the market, but among them these three caught our special attention: Inkling Knowledge, Remedy Knowledge Management, ServiceNow Knowledge Management.

NOAWARDS
YET

SmartScore™

OUR SCORE 8.8

User Satisfaction

CUSTOMER EXPERIENCE 97%

Pricing

Starting from $49

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Team Accounts
  • Documentation Version
  • Backup & Restore
  • Analytics
  • Team Auditing
  • Storage
  • E-mail Notification Channels
  • Unlimited Articles
  • Unlimited Article Revisions
  • Unlimited Public Readers
  • Landing Page
  • Site Domain
  • API access
  • Custom Javascripts / CSS / Tags
  • Custom Footer Navigation
  • In-App Assistant
  • Integration
  • Article Redirect Rules
  • Private Documentation
  • Reader Accounts
  • Custom Roles
  • Yearly PO & Invoicing available
  • White Label
  • IP Restriction

Pricing Info

Document360 has Startup, Business, and Enterprise plans that you can choose from, which are all available on a monthly or yearly billing options.

Startup – $49/project/month billed annually ($59 if billed per month)

  • 2 Team Accounts
  • 3 Documentation Versions
  • Backup & Restore (1 day)
  • Analytics (30 days)
  • Team Auditing (7 days)
  • Storage (5 GB)
  • E-mail Notification Channels
  • Unlimited Articles
  • Unlimited Article Revisions
  • Unlimited Public Readers
  • Landing Page
  • Site Domain (with SSL)

Business – $99/project/month billed annually ($119 if billed per month)

  • 5 Team Accounts
  • 5 Documentation Versions
  • Backup & Restore (30 days)
  • Analytics (90 days)
  • Team Auditing (30 days)
  • Storage (25 GB)
  • Premium Notification Channels
  • API Access (2 Tokens)
  • Custom Javascripts / CSS / Tags
  • Custom Footer Navigation
  • In-App Assistant
  • Integration
  • Article Redirect Rules
  • Private Documentation
  • 250 Reader Accounts

Enterprise- $249//project/month billed annually ($299 if billed per month)

  • 25 Team Accounts
  • Unlimited Documentation Versions
  • Backup & Restore (90 days)
  • Analytics (180 days)
  • Team Auditing (180 days)
  • Storage (100 GB)
  • API Access (5 Tokens)
  • Custom Roles
  • Security/Reader Groups
  • Yearly PO & Invoicing available
  • White Label
  • IP Restriction

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Microsoft, Stackify, monday.com

Integrations

Document360 can be integrated with the following third-party applications:

  • Intercom
  • Olark
  • Disqus
  • Google Analytics
  • Segment
  • Teams
  • Slack
  • Webhook
  • Freshdesk
  • Zendesk
  • Intercom

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

A self-service knowledge base and content management software

Company Email

support@document360.io

Contact No.

Company's Address

NOAWARDS
YET

SmartScore™

OUR SCORE 8.0

User Satisfaction

CUSTOMER EXPERIENCE 98%

Pricing

Starting from $10

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • WYSIWYG Editor
  • Archiving & Versioning
  • Templates
  • Experts & Contacts
  • Self-Learning Search
  • Search Results Ranking
  • Facets/Drill-Down
  • In-Document Search
  • User Views
  • Inline Editing
  • User Rights & Roles Management
  • Validity Workflow
  • Suggestions & Feedback
  • Approval Workflow
  • Message Inbox
  • Push Notifications
  • Reporting

Pricing Info

SABIO offers three options for enterprise pricing whose fees you can pay monthly or annually. The packages and their inclusions are outlined below to help you decide which one is the best for your organization.

SABIO Team – $10.00/user/month or $8.00/user/month/annual billing

  • Full-Text Search
  • Auto-Suggest
  • Drill-Down/Facets
  • Self-Learning
  • Document Search
  • Smart Tree
  • 5 Maximum Views
  • Standard Set of Rights
  • Contacts
  • Ratings
  • Archiving
  • Versioning
  • Templates
  • Messaging
  • Suggestion & Validation Workflows
  • Standard Themes
  • Data Security

SABIO Business – $14.00/user/month or $12.00/user/month/annual billing

  • All SABIO Team Features
  • Synonym Search
  • External Sources Integration
  • Unlimited Views
  • Dictionary
  • Approval Workflow
  • Standard Reports
  • Mobile Apps
  • Zendesk Integration
  • Freshdesk Integration
  • Salesforce Integration

SABIO Enterprise – request pricing information

  • All SABIO Business Features
  • Individual Set of Rights
  • Individual Reports
  • Web Self-Service Integration
  • REST API
  • Multiple Tenancy
  • Optional On-Premise Hosting
  • Active Directory Integration
  • Single Sign On
  • Advanced Support with Dedicated SLA

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Integrations

SABIO is ready to integrate with the following CRMs and help desk solutions:

  • Zendesk
  • Freshdesk
  • Salesforce

SABIO also offers access to its REST API for you to customize your integrations. Documentation regarding this is available upon request.

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An all-around knowledge repository that meets the needs of your different business units.

Company Email

info@sabio.de

Contact No.

Company's Address

SABIO GmbH
Schützenstraße 5
22761 Hamburg
Germany

When you pick a solution that you are sure will be an actual asset for your company you shouldn’t only pay attention to what experts have to say about it. Very often personal experience with the product may change, depending on specific preferences and needs. That’s the reason why in our reviews we also provide our User Satisfaction Rating for each product to give you a reliable impression of how real users of Document360 and SABIO evaluate their contact with the software. Our system is built around detailed analysis of product mentions on other sites, social networks and blogs, so you are going to get a complete and reliable picture of what other people think about every product. In this example Document360 got a total satisfaction rating at 97% while for SABIO 98% of people express they had an enjoyable experience with it.

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