What is better Document360 or PHPKB? Today’s companies require the most effective Knowledge Management Software product to stay competitive. On this page we help you with choosing the right solution, by allowing you to assess Document360 and PHPKB down to the very details of their individual offers.
You can even check our overall scoring values, which rate the software overall quality and performance. Document360 got a 9.0 score, while PHPKB has a score of 8.5. Likewise, it is possible to compare their general user satisfaction rating: 97% (Document360) against 100% (PHPKB). Remember to choose the software that best addresses your most urgent needs, not the software with a lot of features.
If you have to quickly identify the more reliable Knowledge Management Software according to our experts we advise you take a look at one of these products: ServiceNow Knowledge Management, Zendesk, Zendesk.
Document360 can be integrated with the following third-party applications:
Intercom
Olark
Disqus
Google Analytics
Segment
Teams
Slack
Webhook
Freshdesk
Zendesk
Intercom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Stackify, monday.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and scalable knowledge base solution for internal users and customers to enable self-service. Flexible and scalable, the application lets you expand content as your business also expands. Aside from letting it grow with your business, it keeps versions tight with its fully automated version control module.
PHPKB can seamlessly connect with third-party cloud-based services including the following:
Zendesk
Salesforce Desk
Google Analytics
Google Fonts
Google Translate
LiveChat
Olark Chat
SnapEngage
Tidio Live Chat
Tawk.to
Wufoo
Salesforce
Disqus
Freshdesk
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
NASA, CNN, At&t
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A knowledge management solution that empowers companies to capture, share, and retrieve information seamlessly with stakeholders, employees, and customers.
If you test various Knowledge Management Software apps you shouldn’t simply look at their list of features and provided pricing plans. Consider that the service should be matching your work processes and team so the more flexible their offer the better. Find our what systems are supported by Document360 and PHPKB and ensure you will obtain mobile support for whichever devices you work on in your company. It may also be a good idea to find out which languages and geographies are supported, as this might be a key element for many firms.
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