What is better Document360 or Inkling Knowledge? When you need an efficient Knowledge Management Software product for your organization you have to make time to examine several options. It doesn’t have to be challenging, and can be as simple as matching their functions in a table like the one below. You will also get a good idea how each product performs. As an example, on this page you can find Document360’s overall score of 9.0 and compare it against Inkling Knowledge’s score of 9.7; or Document360’s user satisfaction level at 97% versus Inkling Knowledge’s 91% satisfaction score.
The comparison can help you spot the pros and cons of each software, and make up your mind on which one matches your requirements better. Beyond the rich features, the solution that is easy to understand and use is always the better option.
Users who are pressed for time or could use a Knowledge Management Software suggestion from our experts might want to examine these top choices for the current year: Zendesk, Zendesk, ServiceNow Knowledge Management.
Document360 can be integrated with the following third-party applications:
Intercom
Olark
Disqus
Google Analytics
Segment
Teams
Slack
Webhook
Freshdesk
Zendesk
Intercom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Stackify, monday.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and scalable knowledge base solution for internal users and customers to enable self-service. Flexible and scalable, the application lets you expand content as your business also expands. Aside from letting it grow with your business, it keeps versions tight with its fully automated version control module.
Inkling Knowledge is a platform for empowering your frontline workforce to deploy actions that are in accordance with situations and company rules and procedures. If you are interested in training and keeping your employees updated with regulations with this solution, you can request tailored enterprise pricing from the sales team by phone, email, or web form.
A dynamic and interactive knowledge authoring and sharing platform that empowers your frontline to perform consistently. It helps you to streamline the process of capturing helpful content, organizing them in meaningful ways, and deploying them organizational-wide for easy retrieval by your customer-facing teams.
No Knowledge Management Software will manate to solve all the requirements of a business. Even though key features of Document360 and Inkling Knowledge are important you should also thoroughly examine the integrations provided by every software. In many cases your team will already be using some other B2B software in your company and it’s always better to choose products that integrate well with one another. If you do that you will be able to ensure an effortless exchange of data between your teams and software used, which can significantly reduce time wasted on migrating between one service and the other.
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