What is better Document360 or Inbenta Knowledge Management? You can use our scoring system to give you a general idea which Knowledge Management Software product is will work better for your business. For overall product quality, Document360 attained 9.0 points, while Inbenta Knowledge Management gained 9.2 points. At the same time, for user satisfaction, Document360 scored 97%, while Inbenta Knowledge Management scored 93%.
Details about their characteristics, tools, supported platforms, customer service, and more are available below to provide you with a more accurate comparison. Remember to choose only the tools your company needs to avoid wasting resources for tools that you won’t be using.
We did our best to review all popular Knowledge Management Software products that you can find on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, ServiceNow Knowledge Management, Zendesk.
Document360 can be integrated with the following third-party applications:
Intercom
Olark
Disqus
Google Analytics
Segment
Teams
Slack
Webhook
Freshdesk
Zendesk
Intercom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, Stackify, monday.com
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful and scalable knowledge base solution for internal users and customers to enable self-service. Flexible and scalable, the application lets you expand content as your business also expands. Aside from letting it grow with your business, it keeps versions tight with its fully automated version control module.
Inbenta Knowledge Management lets you consolidate all business information in a single platform where you can control it so you can swiftly answer your customers’ queries. If you are interested in the software, you can request enterprise pricing by phone, email, web form, or chat.
Inbenta Knowledge Management enables you to connect the system with your help center application and other third-party solutions using JavaScript and API.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Groupon, Skyscanner, Allegion
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An AI-powered knowledge management application that enables self-service.
It may not always be sufficient to simply compare Document360 and Inbenta Knowledge Management with each other. Although useful functionalities, pricing and user comments are all important and should be included when making a final decision, you should also pay attention to the recognition and awards won by each app. Frequently a less popular product may turn out to be a good choice that was a winner of many industry awards such as our Exceptional Customer Support Award which reveals that in spite of smaller market presence it’s a worthy contender to the solutions that dominate the market.
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