Dialpad
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Voice Recognition
- Data Integration
- Contact Management
- IVR Recognition
- VoIP
- Inbound Reporting
- Call Monitoring
- Messaging
- Group Messaging
- MMS
- Peer to Peer HD Video
- Conversation Insights
- Three Way Calling
- Fax
- Company Directory
- Visual Voicemail
- Call Recording
- Simultaneous Ringing
Pricing Info
Pricing Info
Dialpad offers three SMB and enterprise pricing packages for users to choose from. Give the details a look, and select your plan:
Standard – $15/user/month (billed annually, or $20/user/month billed monthly)
- Free Company Main Line and Virtual Receptionist
- Multi-Device Ringing and Call Switching
- Integrations with G Suite, Office 365, and LinkedIn
- Call Transfer, Three-Way Calling, Call Forwarding, Video, and Messaging
- Unlimited calling and texting in the US and Canada
- Contact and Company Directory
- Do Not Disturb
- Up to 3 Departments
- Unlimited Call Recording
- Phone Porting and Toll-Free Numbers
- Custom Greetings and Music
- Auto-Attendant with Call Operators and Business/After Hrs Voicemail
- VoIP and PSTN Enabled
- Chrome App plus Native Windows and Mac Clients
- Mobile Apps for Android and iOS
- Analytics
Pro – $25/user/month (billed annually)
- All Features from the Standard Plan
- Call Queues
- Salesforce Integration
- Up to 25 Departments
- Up to 10 Offices
- International Offices
- Voicemail Transcription
- Polycom Phones Supported
- Department Auto Recording
Enterprise – $35/user/month (billed annually)
- All Features from the Pro Plan
- SLA
- Admin API
- Dedicated Account Management
- Deployment and Onboarding Services
- Other SIP Phones Supported
- Unlimited Departments
- Extension Dialing
- Unlimited Offices
Integrations
Integrations
Dialpad integrates with the following business systems and applications:
- Google G-Suite
- Microsoft Office 365
- Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Motorola Solutions, Post Mates, Eventbrite
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Dialpad brings your company together through an array of handy communication features. It is designed to take business communication to the next level with the help of an easy-to-use web application. Dialpad lets you get in touch with customers, clients, employees, and representatives of other businesses. It offers scalable features that you can utilize at your business' own pace.
Company Email
Contact No.
Company's Address
100 California St., Fifth Floor
San Francisco, CA 94111
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Live chat features
- Guaranteed 99.95% uptime
- Helpdesk software
- Intuitive web chat panel
- Easily manage simultaneous conversations and tickets
- Easy setup
- Beautiful and customizable
- Take chats on IM
- For people on the go
- ClickDesk video chat
- Integrated helpdesk ticket management
- Multiple departments
- Unique subdomain
- Ticket automation
- Integrate Facebook and Twitter automatically
- Chat reports and performance graphs
- Live-chat reports
- Chat history and transcripts
- Graphs and filters
- Agent performance
- Real time visitor engagement
- Drive customer happiness
- Increase conversions
- Social toolbar
Pricing Info
Pricing is available per agent per month.
Monthly:
- Lite – $19.99
- Pro – $29.99
- Enterprise – $79.99
1 year (15% off):
- Lite – $16.99
- Pro – $21.99
- Enterprise – $67.99
2 years (33% off):
- Lite – $13.99
- Pro – $16.99
- Enterprise – $53.99
Team plans
Monthly:
- Professional – $64.99
- Growing Business – $124.99
- Enterprise – $349.99
1 Year (15% off):
- Professional – $55.99
- Growing Business – $106.99
- Enterprise – $297.99
2 Years (33% off):
- Professional – $43.99
- Growing Business – $83.99
- Enterprise – $233.99
Integrations
- WordPress
- Joomla
- Shopify
- PrestaShop
- CS Cart
- Bigcommerce
- OpenCart
- osCommerce
- Magento
- Google Apps
- Wix
- UnbounceNew
- Tumblr
- Weebly
- MODX
- Webs
- Capsule CRM
- Zendesk
- Zoho CRM
- Agile CRM
- Salesforce
- Sugar
- Freshbooks
- InfusionSoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Agile CRM, Quorum, NetStock
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Live chat and help desk software used by thousands of businesses every day to improve customer support and sales.
Company Email
support@clickdesk.com
Contact No.
Company's Address
MS 35, 440 N Wolfe Road, Sunnyvale,
CA 94085, USA
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When you choose a product that you think will be an actual asset for your company you shouldn’t just pay attention to what reviewers have to say about it. Quite frequently personal experience with the service may be different, depending on specific goals and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for every solution to give you a reliable impression of how real users of Dialpad and ClickDesk rate their contact with the product. Our system is built around complex analysis of product appearances on other websites, social networks and blogs, so you will obtain a full and reliable overview of what other clients think about every product. In this case Dialpad has a total satisfaction rating at 95% while for ClickDesk 93% of users express they had a positive experience with it.
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