What is better Dialpad or Groove? Various firms need different types of Communications Software. To find out which one suits you, consider comparing various alternatives feature by feature along with their conditions and pricing. Likewise, you will get a quick idea of their overall effectiveness and customer feedback by having a look at our smart scoring system.
The results are: Dialpad (9.1) vs. Groove (8.9) for all round quality and performance; Dialpad (95%) vs. Groove (91%) for user satisfaction rating. Check out their strong and weaker points and find out which software is a better choice for your company. An effective, simple tip is to note down the pros and cons of both solutions next to each other and find out which app is better.
We realize that not all businesses have the time to scrutinize a wide range of different services, so we came up with a list of suggestions that you may find useful. Our top choices for the Communications Software category are: Slack, RingCentral, monday.com.
Dialpad integrates with the following business systems and applications:
Google G-Suite
Microsoft Office 365
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Motorola Solutions, Post Mates, Eventbrite
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Dialpad brings your company together through an array of handy communication features. It is designed to take business communication to the next level with the help of an easy-to-use web application. Dialpad lets you get in touch with customers, clients, employees, and representatives of other businesses. It offers scalable features that you can utilize at your business' own pace.
Groove connects with the following systems seamlessly:
Salesforce
Gmail
Google Calendar
LinkedIn Sales Navigator
Vidyard
Gong.io
DocSend
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google, Slack, Uber
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A sales engagement software built for inbound and outbound sales teams. Groove has various email management features ranging from tracking to campaign automation. It provides customizable workflows and collaboration tools. Other features include email scheduling, built-in analytics, and real-time insights. There are task management features as well.
You shouldn’t count on just a broad set of functionalities and adjustable pricing packages from a reliable Communications Software. Almost as crucial as key features is a quality customer support. You want to make sure that when you have any questions about Dialpad or Groove, or you struggle with some problems, or maybe you’ll need to request a specific update or feature useful to your team you can rely on a responsive and helpful customer support. Examine if solutions such as phone support, tickets or live chat are provided. It’s also a significant advantage if you are able to profit from individual training or at least a knowledge base you can use.
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