What is better Deskun or Frontman? The ideal Help Desk Software is a program that can handle your company’s unique demands. You can determine which choice works best for your industry if you compare different products before you decide which one is the best.
For example, Deskun and Frontman are scored at 8.0 and 8.1, respectively, for overall quality and performance. Similarly, Deskun and Frontman have a user satisfaction rating of 100% and 100%, respectively, which indicates the general response they get from customers. Even better, get in touch with a current client of the software and ask for their opinion concerning the application in question.
We are aware that not all businesses have the time to scrutinize dozens of different solutions, so we created a list of recommendations that you may find useful. Our top selections for the Help Desk Software category are: Salesforce Service Cloud, Zendesk, Freshdesk.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Deskun integrates with the following business systems and applications:
Gmail
Facebook
Facebook Messenger
Twitter
Viber
Skype
VK
Telegram
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
You shouldn’t expect just a wide set of useful tools and scalable pricing packages from a reliable Help Desk Software. Almost as significant as main features is a quality customer support. You want to ensure that when you have any questions about Deskun or Frontman, or you run into a problem, or perhaps you’ll want to ask for a specific update or functionality useful to your business you can count on a responsive and helpful customer support. See whether solutions such as phone support, tickets or live chat are offered. Additionally, it’s a big plus if you are able to benefit from individual training or at least an FAQ you can use.
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