What is better Deskun or ConnectWise Control? If you need to get a easy way to find out which Help Desk Software product is better, our proprietary method gives Deskun a score of 8.0 and ConnectWise Control a score of 9.0 for overall quality and performance. Furthermore, Deskun is rated at 100%, while ConnectWise Control is rated 100% for their user satisfaction level.
You can also examine their product details, such as features, tools, options, plans, costs, and many more. Find out if the application lets you to customize at least part of its workflows to ensure the software matches your own business procedures.
Users who don't have much time or need a Help Desk Software advice from our experts might want to examine these top choices for the current year: Salesforce Service Cloud, Freshdesk, Zendesk.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Deskun integrates with the following business systems and applications:
Gmail
Facebook
Facebook Messenger
Twitter
Viber
Skype
VK
Telegram
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
ConnectWise ScreenConnect (formerly ConnectWise Control) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ConnectWise ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ConnectWise Control is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Every time you select a service that you think will be an actual asset for your team you shouldn’t only pay attention to what experts have to say about it. Very often individual experience with the solution may change, depending on your own preferences and needs. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every service to give you an immediate overview of how actual users of Deskun and ConnectWise Control evaluate their experience with the solution. Our algorithm is based on advanced analysis of product mentions on other websites, social networks as well as blogs, so you are going to obtain a full and reliable picture of what other users think about each product. In this case Deskun got a total satisfaction rating at 100% while for ConnectWise Control 100% of people say they had an enjoyable experience with it.
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