What is better Deskun or Atera? Various organizations need different types of Help Desk Software. To learn which service suits you, consider evaluating various alternatives feature by feature along with their conditions and costs. Likewise, you may get a quick idea of their overall performance and customer feedback by checking our smart scoring system.
The results are: Deskun (8.0) vs. Atera (9.0) for general quality and functionality; Deskun (100%) vs. Atera (100%) for user satisfaction rating. Analyze their high and weaker points and decide which software is a more sensible choice for your company. An effective, simple tip is to write the strengths and weaknesses of both solutions side by side and check which app comes on top.
We realize that not all people have the time to try out a large number of various services, so we prepared a list of recommendations that you may find useful. Our top selections for the Help Desk Software category are: Zendesk, Salesforce Service Cloud, Freshdesk.
Deskun offers a flexible enterprise pricing scheme based on the number of your agents and your preferred channels. Contact the sales team for more details.
Deskun integrates with the following business systems and applications:
Gmail
Facebook
Facebook Messenger
Twitter
Viber
Skype
VK
Telegram
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskun allows users to process messages from clients in Gmail interface. One can use message templates for a quick reply, assign requests to responsible agents, and collaborate with employees.
Atera integrates with the following business systems and applications:
Webroot
AnyDesk
Ninite Pro
Warranty Master
IT Glue
TeamViewer
ScreenConnect
Zapier
QuickBooks Online
QuickBooks Desktop
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Nano Geek, PC4Less, Microtek Solutions
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Atera brings the entire IT business together by its unique combination of RMM, remote control, and PSA in one system. This innovative network management solution is capable of remotely monitoring an unlimited number of servers and workstations, as well as powerful ticketing and customer satisfaction surveying and billing and invoicing.
The apps compared on this page are only a sliver of our full Help Desk Software category and you should remember that there could be more reliable options available. If you want to ensure you make the optimal decision for your team we strongly urge you to test more solutions first. It may also be a good idea to check out our top 10 Help Desk Software list to learn which products are now the best ones and dominate the market.
Page last modified
Why is FinancesOnline free?
FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
