What is better DeskRoll or ShowMyPC Remote Support and Meetings? Specific businesses require different types of Customer Support Software. To learn which service meets your requirements, think about comparing various options feature by feature along with their conditions and prices. Likewise, you will get a quick idea of their general efficiency and customer feedback by having a look at our smart scoring system.
The results are: DeskRoll (7.8) vs. ShowMyPC Remote Support and Meetings (8.3) for all round quality and usefulness; DeskRoll (N/A%) vs. ShowMyPC Remote Support and Meetings (94%) for user satisfaction rating. Examine their strong and weak points and decide which software is a better option for your company. One simple but effective way is to list the pros and cons of both solutions side by side and see which app comes on top.
At this time, the most popular services in our Remote Support Software category are: Atera, Zendesk, ScreenConnect.
The price is $29.95 for 1 Monthly license and $299.5 for 1 Annual license. Unlimited computers and customer can be serviced all from one account. One account supports unlimited parallel connections to remote host – you just switch between browser tabs. You can pause and resume sessions.
Business owners can opt to try the free trial version to test DeskRoll before making a significant investment on the software.
ShowMyPC’s Remote Support and Meetings are offered through four enterprise pricing packages that vary in the features included. The pricing and features for each are detailed below:
Premium – $14/month
Up to 2 concurrent meetings
Room chat whiteboard
Browser viewer
Limited application branding
Easy access URL for every PC
Unattended PC support for 2 PCs
Professional – $19/month
Up to 3 concurrent meetings
All Premium features
Unlimited application branding
Unattended PC support for 3 PCs
Business – $36/month
Up to 6 concurrent meetings
All Professional features
Ability to use your website name
Help Desk system
Unattended PC support for 6 PCs
Enterprise – $60/month
Customizable number of meetings (price will increase or decrease depending on the number of meetings)
All Business features
Unattended PC support for 10 PCs
Users can also purchase an Add-On that allows access to 25 unattended PCs for an additional $50 to the monthly amount of the desired plan. Annual payment options are also available for all enterprise pricing packages.
Remote Support and Meetings offer API integration, which can be used to integrate the platform to the user’s specific application or website. It also supports the following languages:
.NET
C
C++
VB
Java
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Remote Support and Meetings is a cost-effective software that allows users to conduct meetings, reduce costs, and efficiently provide support.
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You should keep in mind that even though both DeskRoll and ShowMyPC Remote Support and Meetings may have a top quality range of features each software could be aimed at a different business size. If you are comparing features you may want to pay attention to a business type they are aimed at. Some functionalities could scale up effectively for big enterprises but if you have a small or mid-sized company it’s often better to stay away from paying for customized features that you might never use.
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