What is better Deskpro or UVdesk Helpdesk? It’s a good idea to use our scoring system to help you get a general idea which Help Desk Software product is better for your business. For overall product quality, Deskpro received 7.3 points, while UVdesk Helpdesk earned 8.2 points. Meanwhile, for user satisfaction, Deskpro scored N/A%, while UVdesk Helpdesk scored 100%.
Details about their characteristics, tools, supported platforms, customer service, etc. are given below to give you a more accurate analysis. Keep in mind to choose only the tools your company needs so as not to waste cash for functions which are redundant.
If you have to quickly identify the top according to our experts we advise you try out one of these products: .
Give your team the power, control and customization they need to build stronger customer relationships on a secure and trusted platform. Deskpro offers 3 pricing options:
UVdesk Helpdesk offers three enterprise pricing plans for users to choose from, including a free package for teams up to 4 agents. Give the details a look, and select the best option for your company:
UVdesk Helpdesk integrates with the following business systems and applications:
Zendesk
osTicket
Helpscout
Freshdesk
Amazon
eBay
Etsy
Magento
Bigcommerce
Shopify
Facebook
Disqus
Twitter
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jamgora, Colorway Design Group, FIXXI.NET
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-based eCommerce helpdesk system to manage multichannel customer support. The Merchant can manage multi-channel customer support under single ticket system.
Both Deskpro and UVdesk Helpdesk were reviewed by a panel of independent B2B experts who carried out a detailed examination of all key aspects of each service. Their ultimate rating was prepared using our unique SmartScore system that gives an individual partial score to each element such as: main functionalities, client support, mobile device support, security, customer satisfaction and market presence. Here at FinancesOnline we know useful features are not the only factor important to a business so we make an effort to pay attention to all aspects of a software before calculating its final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
