What is better Deskforce or Zendesk? Different organizations require different types of Customer Support Software. To learn which one meets your requirements, think about reviewing various solutions feature by feature an taking into consideration their conditions and costs. Similarly, you can get a quick idea of their overall efficiency and customer feedback by having a look at our smart scoring system.
The results are: Deskforce (8.0) vs. Zendesk (9.7) for all round quality and performance; Deskforce (N/A%) vs. Zendesk (98%) for user satisfaction rating. Examine their high and low points and find out which software is a better option for your company. An effective, simple tactic is to list the strengths and weaknesses of both applications side by side and find out which software comes on top.
We realize that not all businesses have the time to scrutinize a large number of various solutions, so we came up with a list of recommendations that you may find useful. Our top choices for the Call Center Software category are: Freshdesk Contact Center, Zendesk, JustCall.
Contact Deskforce for enterprise pricing information and other product details. You can also submit a request for a demo to see if the software is a perfect fit for your business.
Deskforce integrates with the following business systems and applications:
Salesforce
Microsoft Dynamics
Zendesk
Zoho
Bitrix
SugarCRM
HighRise
Vtiger
Zurmo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
CallQuall
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Deskforce equips businesses with a full ecosystem of cloud-based real-time communication solution that consolidates the business process and strengthens business intelligence efforts.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
When you choose a service that you believe will be an actual asset for your team you shouldn’t simply pay attention to what reviewers have to say about it. Very often individual experience with the software may be different, depending on specific preferences and needs. That’s why in our reviews we also give our User Satisfaction Rating for every app to give you a reliable impression of how real users of Deskforce and Zendesk evaluate their experience with the app. Our system is based on advanced analysis of product mentions on other sites, social networks and blogs, so you are going to obtain a complete and credible overview of what other people think about every software. In this example Deskforce has a total satisfaction rating at N/A% while for Zendesk 98% of people claim they had a positive experience with it.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
