What is better CustomerSuccessBox or SUMO Scheduler? If you need to get a easy way to find out which Customer Experience Management Software product is better, our unique method gives CustomerSuccessBox a score of 8.6 and SUMO Scheduler a score of 8.0 for all round quality and performance. Moreover, CustomerSuccessBox is rated at 95%, while SUMO Scheduler is rated 94% for their user satisfaction level.
You can also assess their product details, such as modules, tools, options, plans, pricing, and more. Find out if the software lets you to customize some of its workflows to guarantee it complements your own business procedures.
Our experts made sure to prepare reviews of all popular Customer Experience Management Software solutions available out there, but among them these three caught our special attention: Smartlook, Alchemer, Zendesk.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
SUMO Scheduler is built native on Salesforce.com, the world’s #1 CRM platform, and integrates with numerous calendaring systems, chat software, omnichannel solutions, workforce management systems, EMR systems, and more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
SUMO Scheduler enables you to increase and power customer engagement through a robust scheduling platform.
Company Email
experts@SumoScheduler.com
Contact No.
Company's Address
SUMO Scheduler
11545 Park Woods Circle - Suite B, Alpharetta, GA 30005
USA
Every time you research various Customer Experience Management Software software you shouldn’t simply explore their features list and available pricing plans. Keep in mind the product should be meeting your standards and team so the more flexible their offer the better. Learn which platforms are supported by CustomerSuccessBox and SUMO Scheduler and make sure you will obtain mobile support for whichever devices you use in your company. You should also find out which languages and countries are supported, because this could be a deal breaker for many businesses.
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