What is better CustomerSuccessBox or Salesforce Data Studio? Finding the best Business Intelligence Software for your firm is essential to growing your company’s efficiency. In our platform, you can easily evaluate various solutions to see which one is the ideal software for your requirements. Here you can match CustomerSuccessBox vs. Salesforce Data Studio and look at their overall scores (8.6 vs. 8.8, respectively) and user satisfaction rating (95% vs. N/A%, respectively).
You can also look at the specifics of prices, terms and conditions, plans, services, tools, and more, and decide which software offers more advantages for your business. In general, choose the software that lets you to add/remove features and subscription plan to match your sales growth or lack of it.
We are aware that not all people have the time to scrutinize dozens of various products, so we prepared a list of recommendations that you may find useful. Our top selections for the Customer Experience Management Software category are: Zendesk, Alchemer, Smartlook.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
You can add Salesforce Data Studio to Marketing Cloud for integration with Salesforce applications catering to social content creation, digital advertising, mobile marketing, email marketing, and other use cases.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Heineken, Essence, Conagra
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A self-service data sharing solution for publishers and B2C marketers.
No Business Intelligence Software will be able to cover all the requirements of a business. While core functionalities of CustomerSuccessBox and Salesforce Data Studio should matter you should also carefully examine the integrations offered by each product. In many cases you will already be making use of various kinds of B2B software in your company and it’s definitely more beneficial to choose services that integrate well with each other. With that approach you can guarantee a reliable transfer of data between your teams and services, which can considerably reduce time devoted to migrating between one solution and the other.
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