What is better CustomerSuccessBox or Hosted Graphite? You have such a wide range of Business Intelligence Software solutions in today’s market that picking the right product may be frustrating. On our comparison page, you can easily evaluate the functions, pricing conditions, available plans, and more details of CustomerSuccessBox and Hosted Graphite.
You can assess their score (8.6 for CustomerSuccessBox vs. 7.3 for Hosted Graphite) and user satisfaction level (95% for CustomerSuccessBox vs. N/A% for Hosted Graphite). The scores and ratings present you with a general idea how these two software products perform. Additionally, make sure if the application can integrate with existing business apps to guarantee greater productivity.
Users who are pressed for time or need a Customer Experience Management Software advice from our team may want to take a look at these top choices for this year: Alchemer, Zendesk, Smartlook.
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
Designed for SaaS businesses having a small CSM team
1 SaaS product
Customer communications
Account health tracking
Customer onboarding & CSM workflows
CSM’s portfolio management
Tasks & alerts
Customer success journeys
Predictive account analytics
Revenue forecasts
Standard SaaS system integrations
Support via email
Business – by quote
Suitable for SaaS businesses with a large CSM team and mature CSM practices
All features in Grow Plan, Plus:
Standard SaaS system integrations + customizable rules
Support via live chat
Enterprise – by quote
A CSM solution for SaaS businesses with a wide range of teams and products
All features in Business Plan, Plus:
Standard SaaS system integrations + customizable rules & two-way sync
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
Hosted Graphite offers several SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your business:
Basic Annual
$85/month
6 months retention
30s resolution
10 alerts
750 metrics
2 team users
Startup Annual
$429/month
13 months retention
5s resolution
25 alerts
3000 metrics
2 team users
8 light users
Growth Annual
$1099/month
18 months retention
5s resolution
100 alerts
15,000 metrics
5 team users
10 light users
Large Annual
$1,599/month
2 year retention
5s resolution
150 alerts
40,000 metrics
10 team users
15 light users
Extra Large Annual
$2,129/month
2 year retention
5s resolution
200 alerts
75,000 metrics
25 team users
15 light users
Premium Annual
$3,849/month
2 year retention
5s resolution
250 alerts
150,000 metrics
50 team users
25 light users
Enterprise
Customer retention
5s resolution
Unlimited alerts
Millions of metrics
Unlimited team users
Unlimited light users
All plans include: Alerting, High resolution data, Hosted StatsD, Redundant storage, Team access, Technical support, Grafana dashboards, Custom data views, Integrations.
When you research various Business Intelligence Software products you shouldn’t simply look at their features list and provided pricing packages. Pay attention to the fact that the software must be meeting your work processes and company so the more flexible their offer the better. Learn which platforms are supported by CustomerSuccessBox and Hosted Graphite and ensure you will obtain mobile support for whichever devices you use in your company. You should also examine which languages and countries are supported, because this could be a key element for many businesses.
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