CustomerSuccessBox

NOAWARDS
YET
Pricing:
Starting from $499
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Proactive Customer Retention
- Account Health Monitoring
- Churn Risk Analysis
- Multiple Perspectives
- Automated CSM Workflows
- Playbooks
- AI Digital Assistant
- Product Adoption
- Produce Usage Behavior
- Anomaly Detection
- Customer Relationship
- Upsell Opportunity Tracking
- Customer Onboarding
- CSM Portfolio Management
- Customer Segmentation
- Task Management
- Alerts
- SaaS Integrations
Pricing Info
Pricing Info
CustomerSuccessBox provides three plans for users to choose from, including an enterprise pricing plan for SaaS businesses that want to improve customer success effort across multiple teams and products. Here are the details:
Grow – $499/month
- Designed for SaaS businesses having a small CSM team
- 1 SaaS product
- Customer communications
- Account health tracking
- Customer onboarding & CSM workflows
- CSM’s portfolio management
- Tasks & alerts
- Customer success journeys
- Predictive account analytics
- Revenue forecasts
- Standard SaaS system integrations
- Support via email
Business – by quote
- Suitable for SaaS businesses with a large CSM team and mature CSM practices
- All features in Grow Plan, Plus:
- Standard SaaS system integrations + customizable rules
- Support via live chat
Enterprise – by quote
- A CSM solution for SaaS businesses with a wide range of teams and products
- All features in Business Plan, Plus:
- Standard SaaS system integrations + customizable rules & two-way sync
- Multiple SaaS products
- Support via phone
Integrations
Integrations
CustomerSuccessBox integrates with:
- Pipedrive
- Chargebee
- Infusionsoft
- Salesforce
- Salesforce Desk
- Zuora
- Chargify
- Microsft Dynamics CRM
- Zoho
- Stripe
- Braintree
- Capsule
- Jira
- WOOTRIC
- Close.io
- Nicereply
- AmoCRM
- Freshsales
- Freshdesk
- Promoter
- Ask Nicely
- Intercom
- GoCardless
- Uservoice
- 3Scale
- SalesforceIQ
- Zendesk
- GoToMeeting
- ChatMogul
- Capsule
- Kayako
- Segment
- Help Scout
- Recurly
- Intacct
- Insightly
- Zendesk
- Mixpanel
- Delighted
- Gmail
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Pipedrive, Hiver, Raken
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
CustomerSuccessBox is a customer success platform designed for SaaS CSM managers and teams to quickly and smartly solve issues in customer and revenue retention and churn.
Company Email
sales@customersuccessbox.com
Contact No.
Company's Address
Promoto, Inc.
44 Tehama St, San Francisco, California 94105
USA
CustomerSuccessBox Comparisons
Popular CustomerSuccessBox Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Team Access
- Advanced data views
- Annotations and Events
- Appharbor metrics
- Application monitoring
- AWS Cloudwatch monitoring
- Backups to Amazon S3
- Dropwizard support
- Flexible data retention
- Flexible pricing
- Grafana Dashboards
- Heroku Support
- High-resolution data
- Hosted StatsD
- Log integration
- Logstash log metrics
- Secure backups
- Server monitoring
- Shareable Dashboards
- World-class support
-
Alerting
-
APIs for all major features put you in control
-
Automation
-
Hosted Graphite agent
-
Integrations
-
User permissions
-
Graph sharing
Pricing Info
Hosted Graphite offers several SMB and enterprise pricing plans to meet the needs of different users. Give the details a look, and select the best plan for your business:
- $85/month
- 6 months retention
- 30s resolution
- 10 alerts
- 750 metrics
- 2 team users
- $429/month
- 13 months retention
- 5s resolution
- 25 alerts
- 3000 metrics
- 2 team users
- 8 light users
- $1099/month
- 18 months retention
- 5s resolution
- 100 alerts
- 15,000 metrics
- 5 team users
- 10 light users
- $1,599/month
- 2 year retention
- 5s resolution
- 150 alerts
- 40,000 metrics
- 10 team users
- 15 light users
- $2,129/month
- 2 year retention
- 5s resolution
- 200 alerts
- 75,000 metrics
- 25 team users
- 15 light users
- $3,849/month
- 2 year retention
- 5s resolution
- 250 alerts
- 150,000 metrics
- 50 team users
- 25 light users
- Customer retention
- 5s resolution
- Unlimited alerts
- Millions of metrics
- Unlimited team users
- Unlimited light users
Integrations
Hosted Graphite integrates with the following systems:
- Amazon EC2
- Geckoboard
- GitHub
- Heroku
- AppFog
- AppHarbor
- CloudControl
- AWS
- Hosted StatsD
- Pingdom
- Logentries
- OpsGenie
- HipChat
- CollectD
- CircleCI
- PagerDuty
- Slack
- Webhooks
- VictorOps
- New Relic
- Amazon ElastiCache
- Amazon ELB
- Amazon Kinesis
- Amazon RDS
- Amazon EBS
- Amazon EMR
- Amazon ECS
- Amazon Firehose
- Amazon Cloudfront
- Amazon Redshift
- Amazon DynamoDB
- Amazon Lambda
- Amazon SQS
- Amazon Streams
- Papertrail
- Sentry
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Playtika, Hive Streaming, IMG IX, One Spot
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Hosted Graphite offers a hosted version of Graphite metrics software, used by thousands of businesses.
Company Email
sales@hostedgraphite.com
Contact No.
Company's Address
47 Drury Street, Dublin 2, Ireland
Hosted Graphite Comparisons
Popular Hosted Graphite Alternatives
When you research various Business Intelligence Software products you shouldn’t simply look at their features list and provided pricing packages. Pay attention to the fact that the software must be meeting your work processes and company so the more flexible their offer the better. Learn which platforms are supported by CustomerSuccessBox and Hosted Graphite and ensure you will obtain mobile support for whichever devices you use in your company. You should also examine which languages and countries are supported, because this could be a key element for many businesses.
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